Quote service optionsCheck the box adjacent to the services you want to receive quotes for. Use the Label as field if you want the service presented differently during checkout. A common alternative is to label the service “LTL freight” so shoppers aren’t making a branded choice.
| Standard LTL Freight Settings | Quote service options Enable the services you want to offer your customers. Use the Label as fields to customize the way the service is displayed. Lift gate settings Always quote lift gate delivery Enable this option if you want lift gate delivery always included in the quoted rates. Don’t mention lift gate delivery in the description Choose this option if you don’t want the notation “with lift gate delivery” to be included in the shipping method description. Mention lift gate delivery in the description Choose this option if you want “with lift gate delivery” to be included in the shipping method description. Offer lift gate delivery as an option Enable this option if you want visitors to have the option of choosing lift gate delivery. Always include lift gate delivery when a residential address is detected When enabled, if a residential delivery address is detected the lift gate delivery fee will be included in the shipping rate estimate. In such cases, the option to Offer lift gate delivery as an option will be suppressed, even if enabled. Enabling both the Offer lift gate delivery as an option setting and the Always include lift gate delivery when a residential address is detected setting allows commercial customers to choose whether or not lift gate service is needed while always requiring it for residential customers. Hold at terminal Services Enable the services for which you want Hold At Terminal service to be an option. Markup for hold at terminal option Enter a markup for the Hold At Terminal options. Enter an amount, e.g. 3.75, or a percentage, e.g. 5%. Leave blank to use the price returned by the carrier. |
| Freight Direct Settings | Quote Freight Direct Services only to residential addresses Enable this setting if you want Freight Direct services to be quoted only to residential addresses. The feature to automatically detect residential addresses is required for this setting. Quote service options Enable the Freight Direct services you want to offer your customers. Use the Label as fields to customize the way the service is displayed. (Learn more about Freight Direct services.) Freight Direct Surcharges For each service, enter the surcharge you want included in the returned rates. |
| Common Settings | Delivery estimate options
Don’t display delivery estimates Enable this option if you don’t want delivery estimates to accompany the quoted rates. Display estimated number of days Enable this option if you want the estimated number of days the shipment will be intransit. Display estimated delivery date Enable this option if you want the estimated delivery date for the shipment. Delivery estimate range Requires the Display estimated delivery date setting to be enabled. When left blank, the estimated delivery date will be displayed with the quoted rates. Enter a number (integer values only) to have the estimated delivery expressed as a range. Display range as a from and to date Select this option if you want the range expressed as “from” and “to” dates. The “from” date will be the carrier’s estimated delivery date. The “to date” will be the carrier’s estimated delivery date plus the number of days entered into the Delivery estimate range setting. Display range as “on or before date” This option will take the carrier’s estimated delivery date, add the number of days entered into the Delivery estimate range setting and use the result as the “on or before date”. Cut off time & ship date offset These settings are only relevant if you have one of the options enabled to display a delivery estimate. Order cut off time When the app requests shipping quotes, it identifies a shipment date. The estimated delivery date is dependent on the ship date. The cut off time allows you to postpone an order’s shipment date by one workday. Orders received before the cut off time are quoted using the order date as the ship date. Orders received after the cut off time use the next workday as the ship date.When left blank, the order date will be the ship date. Orders received on weekends will use the next workday as the ship date. Fulfillment offset days Enter the number of days to postpone the ship date. This setting is typically used by merchants who want to provide an estimated delivery date with the shipping quotes, but that have a lead time in the fulfillment process. Example 1 If an order is received before the Order cut off time on the 5th of the month and the Fulfillment offset days is set to 2 days, then the ship date will be the 7th day of the month (assuming the 5th, 6th and 7th are all business days) Example 2 If an order is received after the Order cut off time on the 5th of the month and the Fulfillment offset days is set to 2 days, then the ship date will be the 8th day of the month (assuming the 5th, 6th, 7th, and 8th are all business days). What days do ship orders Identify the days of the week on which you ship orders. The ship date used for the rate request will be modified accordingly, which may affect the expected delivery date. Handling unit settings Weight of handling unit Enter in pounds the weight of your pallet, skid, crate or other type of handling unit you use. The amount entered will be added to shipment weight prior to requesting a quote. Maximum weight per handling unit Enter in pounds the maximum weight that can be placed on the handling unit. If the total weight of the cart exceeds this value, the weight of additional handling units will be added as needed. For example, if the maximum weight is 500 LBS, and the total weight of the cart is 1200 LBS, the weight of the handling units added to the shipment shall be 3 times the weight entered in the Weight of handling unit setting. (=roundup(1200/500,0)*Weight of handling unit) Handling fee / markup Increases the amount of the quote by a specified amount prior to displaying it in the shopping cart. The number entered will be interpreted as dollars and cents unless it is followed by a % sign. For example, entering 5.00 will cause $5.00 to be added to the quote. Entering 5.00% will cause each quote to be multiplied by 1.05 (= 1 + 5%). Entering a negative number will decrease the quoted amount. Weight threshold (lbs) Weight threshold (lbs) Enter the weight threshold for LTL freight in pounds. If the default of all the items in the Cart is set to Quote as a parcel shipment, and the weight of the Cart exceeds the threshold, a quote for LTL freight will be generated. Continue to display parcel rates when the weight threshold is met Choose this option if you want parcel rates to continue to be presented on the checkout page after the weight threshold has been met. Continue to display parcel rates when the weight threshold is met Choose this option if you don’t want parcel rates to be presented on the checkout page after the weight threshold has been met. Discounts Choose the option that reflects how your discounts are provided. If you’re uncertain, sign into the carrier’s website and retrieve an LTL freight quote. Under the rate estimates will be a note with the heading, “More information about your results:” The note will confirm if an incentive discount is being extended, and the discount percentage. Enter the discount percentage into the Quote Settings page. If you don’t see this note, then you have negotiated LTL freight rates. My account has negotiated LTL rates Select this option if your account has negotiated LTL rates. My account receives an incentive discount Select this option if your account doesn’t have negotiated LTL rates, but receives an incentive discount instead. Incentive discount percentage If your account receives an incentive discount, enter it here. Error management Quote shipping using known shipping parameters, even if other items are missing shipping parameters. Choose this option to generate shipping quotes with the known shipping parameters. If some items in the Cart are missing shipping parameters, the quoted rates will be understated. Don’t quote shipping if one or more items are missing the required shipping parameters. If any of the items in the Cart are missing shipping parameters, the integration will not return shipping rate estimates. The Shopify Backup Rate may be presented to the shopper in these cases. Enable Logs Once enabled, an entry for “Logs” will appear in the app’s navigation menu. Each new API transaction will propagate the Logs page up to a maximum of 25 transactions. Afterward, the Logs page will contain a rolling repository of the most recent 25 transactions. Use the logs to see details of the API requests and responses. Quote details Choose where you want to see the quote details. The quote details has information about what was included in the quote, such as residential or lift gate delivery. If more than one stocking location was used, each stocking location will be listed along with a list of the products that were quoted as shipping from it. Write the quote details to the additional details widget The additional details widget is the default and preferred setting because it’s visible on the Order Details page. Write the quote details to the More Actions > Shipping Quote Details page If you use another app that also uses the Additional Details widget, you’ll find that the apps overwrite each other. In this case, choose this option to have the quote details written to a screen you can view from the More actions button. |