To connect to the C.H. Robinson API, you must be in possession of your C.H. Robinson “Customer Code”. If you’re unaware of your Customer Code (a.k.a. “C-Code” or “Account Number”) follow the instructions in the following document or contact your C.H. Robinson representative.
Where To Find Your CH Robinson / FreightQuote “C-Code”
Once you have your “Customer Code” you must notify the C.H. Robinson API Department that you want it added to the C.H. Robinson/Eniture integration. To do so, follow the instructions below:
- Access the CHR Developers “Submit A Question” webpage. (https://developer.chrobinson.com/support)
- Fill out the form, using the suggested inputs for the fields identified below.
- Subject line: Please add [your account name] [(your customer code)] to the Eniture API.
- Message: Please add our account, [your account name] to the Eniture API. Our Customer Code is [your customer code].
- Question Type: General Question.
- Products list: Rating.
After you receive confirmation that your Customer Code has been added to the Eniture API, enter it into the Connection Settings page.
| Customer Code | Enter your Customer Code. Contact your CH Robinson representative if you don’t know what it is. Be sure to follow the instructions above to have your Customer Code added to the Eniture API before attempting to test the connection. |
Click the Save button to save your settings, and then click the Test button to test the connection. If your connection test fails, carefully check the entries you made on the Connection Settings page and then save and retest the connection. If the connection continues to fail, contact the C.H. Robinson API Department and verify that your Customer Code has been added to the Eniture API.