Connecting the Real Time Shipping Quotes app to Day & Ross consists of the following steps:

1. Obtain your Day & Ross API credentials

Use of the Day & Ross API requires a special set of credentials that are different than those you use to sign into dayross.com. If you already have the credentials, skip to Step 3. If not, email mydayross@dayandrossinc.ca and request them. Be sure to identify your account number and account name in the email and state that you “need credentials for the Day & Ross API in order to retrieve LTL rate estimates for your eCommerce storefront.” Please allow 2 business days for a response.

2. Connect the application to the Day & Ross API.

Locate Day & Ross in the list of available integrations, and click the Add Account link.

Enable the Day & Ross integration in the Real Time Shipping Quotes app for BigCommerce

If you previously activated the Day & Ross integration, locate it in the Installed Providers or Inactive Installed Providers list and click on the Connection Settings link.

Connection Settings Link for the Day & Ross Integrations Available in the Real Time Shipping Quotes app for BigCommerce

The Connection Settings page is used to establish the app’s connection to Day & Ross’s Application Programming Interface (API). Enter the information prompted for, then click Save Settings. After the settings have been saved, click on the Test Connection button. You’ll see a success message if the app was able to establish a connection with the Day & Ross servers. If the test failed, something about your connection settings information is incorrect. Make the necessary corrections and try again.

Day & Ross Connection Settings Page In the Real Time Shipping Quotes App for BigCommerce

Nickname Enter a nickname to use for the app. It is for your use only and will not be visible to visitors to your store.
Which API Will You Connect To? Select “REST API” from the dropdown. As of March 9, 2026, it is the only API that Day & Ross continues to support.
Client ID Enter the Client ID provided by Day & Ross.
Client Secret Enter the Client Secret provided by Day & Ross.
Email Enter the email address you use for the username when logging into the Day & Ross website.
Password Enter the password you use when logging into the Day & Ross website.
Bill To Account Number Enter your Day & Ross Freight account number.