Note: You must have a shipping account with Day & Ross to use this application. If you do not have an account, contact Day & Ross at 866-329-7677 or custservice@dayandrossinc.ca. Once you receive your account credentials, return to these connection settings.

Day & Ross cutover to its new RESTful API on March 9, 2026. On the same day, it deprecated its SOAP APIs. All connections to Day & Ross’s APIs must now be made through the RESTful API. Those previously connecting through Day & Ross’s SOAP APIs need to re-establish the connection using the RESTful API.

Connecting the Real Time Shipping Quotes app to Day & Ross consists of the following steps:

  1. Connect the application to the Day & Ross API.
  2. Test for a successful connection.

1. Connect the application to the Day & Ross API.

Locate Day & Ross in the list of available integrations and click the Add Account link.

Enable the Day & Ross integration in the Real Time Shipping Quotes app for BigCommerce

If you previously activated the Day & Ross integration, locate it in the Installed Providers or Inactive Installed Providers list and click the Connection Settings link.

Connection Settings Link for the Day & Ross Integrations Available in the Real Time Shipping Quotes app for BigCommerce

The Connection Settings page is used to establish the app’s connection to Day & Ross’s Application Programming Interface (API). Enter the requested information, then click Save Settings.

Day & Ross Connection Settings Page In the Real Time Shipping Quotes App for BigCommerce
Nickname Enter a nickname for the app. It is for your use only and will not be visible to visitors to your store.
Which API Will You Connect to? Select “REST API” from the dropdown. As of March 9, 2026, it is the only API that Day & Ross continues to support.
Email Enter the email address you use as your username when logging in to the Day & Ross website.
Password Enter the password you use when logging in to the Day & Ross website.
Bill-To Account Number Enter your Day & Ross Freight account number.
Account Number for Shipments to the U.S. Enter your Day & Ross Freight account number for shipments to the U.S.
Shipment Origin for Test Connection Enter the physical address Day & Ross has on file for your primary shipping origin.

2. Test for a successful connection.

Test Connection Mode Select the appropriate test option from the dropdown. Then click the Test Connection button. If your connection settings are correct, you will see an alert confirming that the connection was successful. If the connection test fails, review and correct your entries.

If the alert returns an error, you will need to resolve it before continuing. If the alert contains the message, “Unable to rate shipment, please contact customer service at 866-329-7677“, Day & Ross does not have pricing available for the address you entered. Contact Day & Ross to request pricing for this location, or change the address to one for which Day & Ross has pricing available.