On this page, you will choose the settings that will affect every LTL freight quote your shopper sees from R+L Carriers. Enter the information prompted for, and then click on the Save Settings button at the bottom of the page. Afterward, return to the User’s Guide to continue with the remaining instructions.

BigCommerce R+L Carriers Quote Settings
Label As Identify how you want the quote labeled in the checkout process. A common choice for this field is “LTL Freight”. If left blank quotes will be labeled “Freight”
Quote Service Options Enable the R+L LTL freight services that you want quoted during checkout.
Delivery Estimate Options Don’t display delivery estimates
Select this option if you don’t want information about the delivery estimate to display with the shipping quote.

Display estimated number of days

Select this opiton to display the number of days the shipment will be in transit.

Display estimated delivery date

Select this opiton to display the orders estimated delivery date. The shipment date will be the date of the order, unless you are using the Order Cut Off Time, Shipment Offset Days or Shipping Days Of The Week features to adjust the shipment date.

Cut Off Time & Ship Date Offset These settings are only relevant if you have the Display estimated delivery date setting enabled.

When the app requests shipping quotes, it identifies a ship date. The estimated delivery date is dependent on the ship date. These settings allows you to influence the ship date so that it aligns with your fulfillment operations.

Order Cut Off Time

Enter the cut off time for orders.

Orders received before the cut off time are quoted using the order date as the ship date. Orders received after the cut off time use the next workday as the ship date. Workdays are Monday through Friday except for public holidays on which the carrier does not provide pick up service.

When left blank, the order date will be the ship date. Orders received on weekends will use the next workday as the ship date.

Fulfillment Offset Days

Enter the number of days to offset the ship date.

This setting allows you to postpone the ship date by a specified number of workdays.

Example 1
If an order is received before the Order Cut Off Time on the 5th of the month and the Shipment Offset Days is set to 2 days, then the ship date will be the 7th day of the month (assuming the 5th, 6th and 7th are all business days).

Example 2
If an order is received after the Order Cut Off Time on the 5th of the month and the Shipment Offset Days is set to 2 days, then the ship date will be the 8th day of the month (assuming the 5th, 6th and 7th are all business days).

Workdays are Monday through Friday except for the public holidays on which the carrier does not provide pick up service.

What days do you ship orders?

Identify the days of the week on which you ship orders. The ship date used for the rate request will be modified accordingly, which may affect the expected delivery date.

Lift gate settings Always quote lift gate pick up
Enable this setting if your pick-up location requires a lift gate.

Always quote lift gate delivery

When checked, every quote will include the carrier’s lift gate delivery fee.

Offer lift gate delivery as an option

When enabled, an additional option will be presented to the shopper that will include the lift gate delivery fee. The shopper will be able to choose between options that exclude or include lift gate delivery.

Always include lift gate delivery when a residential address is detected

When enabled, if a residential delivery address is detected the lift gate delivery fee will be included in the shipping rate estimate. In such cases, the option to Offer lift gate delivery as an option will be suppressed, even if enabled. Enabling both the Offer lift gate delivery as an option setting and the Include lift gate delivery when residential delivery is detected setting allows commercial customers to choose whether or not lift gate service is needed while always requiring it for residential customers.

Offer inside delivery as an option When enabled, inside delivery will be offered as an option.
Offer Hold At Terminal as an option When checked, an option to have the order held at the delivering terminal will be one of the shipping methods presented to the user. The quoted amount will be the same as a quote to the ship to address if it were a commercial address and would not require lift gate delivery (the “standard LTL rate“). This will be a more economical option for customers who would otherwise be subject to the residential address and/or lift gate delivery fee(s). (Learn more about Hold At Terminal)

If you want the mark up the amount quoted for the Hold At Terminal option, use the field below the checkbox to modify the rate. The adjustment will be interpreted as dollars and cents unless it is follow by a % sign.

Weight of Handling Unit Enter (in pounds) the weight of your pallet, skid, crate or other type of handling unit. The weight entered will be added to the weight of the Cart when LTL freight quotes are requested.
Maximum Weight per Handling Unit Enter in pounds the maximum weight that can be placed on the handling unit. If the total weight of the cart exceeds this value, the weight of additional handling units will be added as needed. For example, if the maximum weight is 500 LBS, and the total weight of the cart is 1200 LBS, the weight of the handling units added to the shipment shall be 3 times the weight entered in the Weight of Handling Unit field. (=roundup(1200/500,0)*Weight of Handling Unit)
Handling Fee / Mark Up Increases the amount of the quote by a specified amount prior to displaying it in the shopping cart. The number entered will be interpreted as dollars and cents unless it is followed by a % sign. For example, entering 5.00 will cause $5.00 to be added to the quote. Entering 5.00% will cause each quote to be multiplied by 1.05 (= 1 + 5%).
Enable Logs Enabling this setting will add an additional tab to the Settings titled, “Logs“. When enabled, the Logs tab will list the last 25 transactions that occurred since the setting was enabled. Click the link in the log’s Response column to see the details of the response from the shipping provider.

Related documents

Using Logs In Quoting Apps

Enable Staff Notes When checked, a summary of the shipping quote details presented by the app and chosen by the shopper will be written to the Staff Notes on the order.
Free shipping on orders above $$$ If you want to offer free shipping on orders above a certain amount, enter that figure here. The amount entered will be evaluated against the sub-total for the order before taxes and shipping.