Quote service options Check the box adjacent to the services you want to receive quotes for. Use the Label as field if you want the service presented differently during checkout. A common alternative is to label the service “LTL freight” so shoppers aren’t making a branded choice.
Delivery estimate opitons Select your preference for delivery estimates.
Cut off time & ship date offset These settings are only relevant if you have one of the options enabled to display a delivery estimate.

Order cut off time

When the app requests shipping quotes, it identifies a shipment date. The estimated delivery date is dependent on the ship date. The cut off time allows you to postpone an order’s shipment date by one workday. Orders received before the cut off time are quoted using the order date as the ship date. Orders received after the cut off time use the next workday as the ship date.

When left blank, the order date will be the ship date. Orders received on weekends will use the next workday as the ship date.

Fulfillment offset days

Enter the number of days to postpone the ship date. This setting is typically used by merchants who want to provide an estimated delivery date with the shipping quotes, but that have a lead time in the fulfillment process.

Example 1

If an order is received before the Order cut off time on the 5th of the month and the Fulfillment offset days is set to 2 days, then the ship date will be the 7th day of the month (assuming the 5th, 6th and 7th are all business days)

Example 2

If an order is received after the Order cut off time on the 5th of the month and the Fulfillment offset days is set to 2 days, then the ship date will be the 8th day of the month (assuming the 5th, 6th, 7th, and 8th are all business days).

What days do you ship orders?

Identify the days of the week on which you ship orders. The ship date used for the rate request will be modified accordingly, which may affect the expected delivery date.
Lift gate settings Make selections based on how you want to offer lift gate delivery. It’s possible to simultaneously enable the settings for Offer lift gate delivery as an option and Always include lift gate delivery when a residential address is detected. When both are enabled, shoppers with a commercial ship-to address will be offered lift gate delivery as a choice while shoppers with a residential ship-to address will be presented only with a quote that includes the lift gate delivery fee.
Hold At Terminal When checked, an option to have the order held at the delivering terminal for pick up will be one of the shipping methods presented to the user. The quoted amount will be the same as a quote to the ship-to address if it were a commercial address and would not require lift gate delivery (the “standard LTL rate”). This will be a more economical option for customers who would otherwise be subject to the residential address and/or lift gate delivery fee(s).

Storage fees may be charged if a shipment remains at the destination terminal too long. Before offering Hold At Terminal service, make sure you know when charges for storage begin. Find out if storage fees will be billed to your account, or if the receiver will need to pay them when picking up the shipment.

FedEx Freight Economy

Enable this service if you want to offer an option for Hold At Terminal to be based on the FedEx Freight Economy rate. Use the Label As field to customize how the option will be presented to the shopper.

FedEx Freight Priority

Enable this service if you want to offer an option for Hold At Terminal to be based on the FedEx Freight Priority rate. Use the Label As field to customize how the option will be presented to the shopper.

Mark up for hold at terminal option

Enter a mark up if you want the hold at terminal rate to be different than the standard LTL rate. Enter an amount (e.g. 5.00) for currency. Follow the number with a percent symbol (e.g. 5.00%) to mark it up by a percentage.

Related documents:

Learn more about Hold At Terminal service
Handling unit settings
Weight of handling unit

Enter in pounds the weight of your pallet, skid, crate or other type of handling unit you use. The amount entered will be added to shipment weight prior to requesting a quote.

Maximum weight per handling unit

Enter in pounds the maximum weight that can be placed on the handling unit. If the total weight of the cart exceeds this value, the weight of additional handling units will be added as needed. For example, if the maximum weight is 500 LBS, and the total weight of the cart is 1200 LBS, the weight of the handling units added to the shipment shall be 3 times the weight entered in the Weight of handling unit setting. (=roundup(1200/500,0)*Weight of handling unit)
Handling Fee / Markup Increases the amount of the quote by a specified amount prior to displaying it in the shopping cart. The number entered will be interpreted as dollars and cents unless it is followed by a % sign. For example, entering 5.00 will cause $5.00 to be added to the quote. Entering 5.00% will cause each quote to be multiplied by 1.05 (= 1 + 5%). Entering a negative number will decrease the quoted amount.
Weight threshold Weight threshold
Enter the weight threshold for LTL freight in pounds. If the default of all the items in the Cart is set to Quote as a parcel shipment, and the weight of the Cart reaches the threshold, a quote for LTL freight will be generated.

Continue to display parcel rates when the weight threshold is met.

Choose this option if you want parcel rates to continue to be presented on the checkout page after the weight threshold has been met.

Suppress parcel rates when the weight threshold is met.

Choose this option if you don’t want parcel rates to be presented on the checkout page after the weight threshold has been met.
Discounts Choose the option that reflects how your discounts are provided. If you’re uncertain, sign into the carrier’s website and retrieve an LTL freight quote. Under the rate estimates will be a note with the heading, “More information about your results:” The note will confirm if an incentive discount is being extended, and the discount percentage. Enter the discount percentage into the Quote Settings page. If you don’t see this note, then you have negotiated LTL freight rates.
Error Management Quote shipping using known parameters, even if other items are missing shipping parameters.
Choose this option to generate shipping quotes with the known shipping parameters. If some items in the Cart are missing shipping parameters, the quoted rates will be understated.

Don’t quote shipping if one or more items are missing the required shipping parameters.

If any of the items in the Cart are missing shipping parameters, the integration will not return shipping rate estimates. The Shopify Backup Rate may be presented to the shopper in these cases.
Quote Details Choose where you want to see the quote details. The quote details has information about what was included in the quote, such as residential or lift gate delivery. If more than one stocking location was used, each stocking location will be listed along with a list of the products that were quoted as shipping from it. The Additional Details widget is the default and preferred location because it’s visible on the Order Details page. However, if you use another app that also uses the Additional Details widget, you’ll find that the apps overwrite each other. In this case, choose the option to have the quote details written to a screen you can view from the More actions button.

Return to main Real Time Shipping Quotes User’s Guide to continue setting up the app.