The Shipping Account Capture integration allows merchants to collect a visitor’s shipping account number, and bill shipping for the order to that account. When the Shipping Account Capture setup is complete, merchants can specify which shipping providers and services it will accept. Visitors will be able to choose to have shipping billed to their account, and provide the account number information. After completing the instructions on this page, return to the User’s Guide to continue with the remaining instructions.
BigCommerce Settings

Use the BigCommerce navigation menu to navigate to Settings > Advanced > Account signup form. Click on the Address Fields link.

BigCommerce Settings to support Shipping Account Capture in the Real Time Shipping Quotes app.
Option to bill shipping account number

Click the Create a New Field… link. Select Checkbox from the list of options. Enter the following in the input fields:

Field Name Type in “Shipping Account Number”
List of Values Type in “Do you want shipping billed to your shipping account?”

Save the changes.

List of supported bill-to shipping providers

Click the Create a New Field… link again. Select Pick List from the list. Enter the following in the input fields:

Field Name Type in “Carrier”
Instruction Text Type in “Select the carrier and enter the account number.”
List of Values Enter the names of the shipping providers for which you’ll accept bill to account numbers. Each provider should appear on a separate line.

Save the changes.

Collect bill-to shipping account number

Click the Create a New Field… link again. Select Text Field from the list. Enter the following in the input fields:

Field Name Type in “Account Number”

Save the changes.

Collect bill-to shipping account postal code

Click the Create a New Field… link again. Select Text Field from the list. Enter the following in the input fields:

Field Name Type in “Billing Postal Code”

Save the changes.

The added fields should appear in the order they were added on the Address Fields page.

Bill-to Options

Use the BigCommerce navigation menu to navigate to Apps > Real-time Shipping Quotes by Eniture Technology > Shipping Providers. Locate the Shipping Account Capture integration using the nickname you provided earlier. Click on the Bill To Options link.

Bill To Options Link for the Shipping Account Capture integration in the Real-time Shipping Quotes app for BigCommerce.

Enter the following information:

Carrier Pick List Field Name Type in the value entered for the Field Name of the Carrier Pick List. If you followed the earlier instructions, the value should be “Carrier”.
Checkout Checkbox Enter the text string entered in the List of Values field for the checkbox field used provide visitors the option of having shipping billed to their shipping account. If you followed the earlier instructions, the value should be “Do you want shipping billed to your shipping account?”
Add a Carrier Bill To Option
Add Bill To Carrier Option Link in the Real-time Shipping Quotes app for BigCommerce.

Click the Add a bill-to option link. Enter the name of a shipping provider for whom you are willing to accept a bill to account number. The name must match the name entered earlier to represent it in the List of Values.

Add a Carrier Service for the Bill To Option
Add a Service link in the Shipping Account Capture integration in the Real-time Shipping Quotes app for BigCommerce.

Click the Add a service link for the carrier identified as an accepted bill-to option. FedEx is shown in the illustration by way of an example. Enter the name of the service as you want it displayed to the visitor during checkout. Repeat this process for each of the carrier’s services you are willing to accept bill-to information for.

Shipping Account Capture Add Carrier Services for the BigCommerce Real-time Shipping Quotes app.

Repeat these steps for each shipping provider you’re willing to accept bill-to information for, and their services.

Other Settings

Use the BigCommerce navigation menu to navigate to Apps > Real-time Shipping Quotes by Eniture Technology > Shipping Providers. Locate the Shipping Account Capture integration using the nickname you provided earlier. Click on the Other Settings link.

Shipping Account Capture integration for the Real Time Shipping Quotes app for BigCommerce - Other Settings

Enable the Suppress rate quotes from other enabled carriers if the visitor chooses to bill-to their account setting if you want the visitor to only see the options you’ve defined for bill-shipping-to their account.

Suppress merchant's shipping quotes in the BigCommerce Real Time Shipping Quotes app for BigCommerce.

If you want the shipping rates from your account relationships to still be presented to the visitor, leave this setting unchecked.