The Shipping Account Capture integration allows merchants to collect a visitor’s shipping account number, and bill shipping for the order to that account. When the Shipping Account Capture setup is complete, visitors will see an option on the checkout page to have shipping billed to their own shipping account.
BigCommerce Shipping Methods Show Bill Shipping To My Account Option from Real Time Shipping Quotes App

Selecting it reveals bill to shipping account intake form.

Real Time Shipping Quotes App for BigCommerce - Bill To Shipping Account Intake Form
Bill-to Options

After following the instructions on how to add Shipping Account Capture as an integration, use the BigCommerce navigation menu to navigate to Apps > Real-time Shipping Quotes by Eniture Technology > Shipping Providers. Locate the Shipping Account Capture integration using the nickname you provided earlier. Click on the Bill To Options link.

Ship On Account Bill To Options Link in the Real Time Shipping Quotes App for BigCommerce

The next set of instructions are specific to the bill to account intake form. It allows merchants to identify how each field of the intake form will be labeled, and the placeholder text that will be used for each field.

Shipping Method Name Identify the text used to for the “bill shipping to my account” option in the list of shipping methods. In the previous image, it was identified as “Bill My Account”.
Shipping Provider (Dropdown Options) Shipping Provider Dropdown Label
Default: Shipping Provider
Enter the label for the field that will present the list of available shipping providers. (E.g. FedEx, UPS, etc.)

Shipping Provider Field Placeholder Text

Default: Please select your Shipping Provider
Enter the text to use for the placeholder text for this field.

Service (Dropdown Options) Service Dropdown Label
Default: Service
Enter the label to use for the field that will present the list of available service options for the selected provider.

Service Field Placeholder Text

Default: Please select your Service
Enter the text to use for the placeholder text for this field.

Account Number (Text Field) Account Number Field Label
Default: Account Number
Enter the label to use for the field that will collect the account number from the person performing the checkout.

Account Number Field Placeholder Text

Default: Please enter your Account number
Enter the text to use for the placeholder text for this field.

Below the intake form settings will appear the section used to identify which carriers and carrier services will appear in the intake form during the checkout process. Click the + Add a bill-to option link to add a carrier and its services. Repeat these steps for each carrier and its services you want to add as bill-to options for shipping.

Add Bill To Account - Shipping Account Capture in Real Time Shipping Quotes for BigCommerce.

The image below shows a typical use of the shipping provider form for UPS. Follow the instructions below the image for information on each field appearing in the form.

Add Shipping Provider Option - Shipping Account Capture - Real Time Shipping Quotes for BigCommerce
Shipping Provider Enter the name of the shipping provider as you want it to appear in the Shipping Provider dropdown list of the intake form.
Account Number Validation Note: The Shipping Account Capture integration does not warranty, validate, verify, or otherwise certify that the bill-to account number entered by a visitor is correct.

Max Length

Enter the maximum number of characters permitted for the provided account number.

Regular Expression

Definition: In this case, a regular expression (or regex) is a special sequence of characters that forms a pattern that can be used to validate that the entered string (account number) matches an expected format.
Enter a regular expression to validate the format of the account number entered by the person performing the checkout. For example, UPS account numbers are a combination of letters and numbers. The regular expression ^[A-Z0-9]*$ will validate that an account number entered for UPS conforms to its expected format. FedEx account numbers are all numeric. The regular expression ^[0-9]*$ will validate that an account number entered for FedEx conforms to its expected format. Examples of popular regular expressions are provided at the bottom of this form. Googling for or using an AI assistant like ChatGPT are good resources for identifying a suitable regular expression.

Regular Expression Invalid Message

This message will show in red text below the account number field on the intake form if a visitor completing the checkout page uses the bill-to shipping account feature, and enters a non-conforming value for the account number.

Other Settings

Use the BigCommerce navigation menu to navigate to Apps > Real-time Shipping Quotes by Eniture Technology > Shipping Providers. Locate the Shipping Account Capture integration using the nickname you provided earlier. Click on the Other Settings link.

Shipping Account Capture integration for the Real Time Shipping Quotes app for BigCommerce - Other Settings

Enable the Suppress rate quotes from other enabled carriers if the visitor chooses to bill-to their account setting if you want the visitor to only see the options you’ve defined for bill-shipping-to their account.

Suppress merchant's shipping quotes in the BigCommerce Real Time Shipping Quotes app for BigCommerce.

If you want the shipping rates from your account relationships to still be presented to the visitor, leave this setting unchecked.


After completing the instructions on this page, return to the User’s Guide to continue with the remaining instructions.