Small Package Quotes

Purolator Edition for Shopify

The Purolator Small Package Quotes app retrieves your negotiated parcel rates, takes action on them according to the app settings, and displays the results as shipping options in the Shopify checkout process. Purolator is headquartered in Mississauga, Ontario and is Canada’s premier courier company. If you don’t have a Purolator account number, contact them at 888-744-7123, or register online.

Basic Plan $20/month

Live negotiated carrier rates returned to the checkout process.

Supported origins: Canada.

Supported destinations: All destinations Purolator provides service to.

Select which services to present to your shoppers.

Use the optional Standard Box Sizes feature to retrieve hyper-accurate rate estimates supported by step-by-step graphic illustrations of the packaging solution.

Support for individual items that ship as multiple packages. (Requires use of the optional Standard Box Sizes feature)

Define multiple warehouse locations.

Identify products that drop ship from vendors.

Compatible with Shopify Locations.

Assign products and variants a shipping weight and dimensions.

Basic option for residential delivery.

Embed a handling charge in the displayed rates to recover the cost of packaging materials or other shipping related expenses. The handling charge can be specified as dollars and cents, or as a percentage of the quoted rate.

Dynamic presentation of parcel and LTL freight rates with the installation of compatible apps from Eniture Technology

Standard Plan $25/month

Everything in the Basic Plan, plus…

Do not display rates if a post office box is detected

Support for products that ship hazardous material.

Advanced Plan $40/month

Everything in the Standard Plan, plus…

Limit when Ground service is offered based on transit time.

Offer options for in-store pick up and local delivery.

Support for products that can be nested when shipped, such as garbage cans or drinking cups.

Current version: 2.0


A Shopify account with the Real-Time Carrier Shipping feature enabled. The feature is standard on the Advanced Shopify subscription package. It can be added to other packages by contacting Shopify customer service.

A Purolator account number.

Your username and password to

Your Purolator Activation Key.


How do I get this application?

This application can only be installed from the Shopify App Store. Click here to locate the app in the Shopify App Store and then click the GET button to install the app. You must have the Shopify store owner credentials to perform the installation.

How do I get a Purolator account number?

Contact them at 888-744-7123, or register online.

Where do I find my username and password?

Contact Purolator customer service at 888-744-7123, or try to recover it online.

Where do I get my Purolator Activation Key?

Obtaining a Purolator Activation Key is done on and requires a few steps. Refer to the Documentation tab on this page for detailed instructions.

Why were the shipment charges I received on the invoice from Purolator different than what was quoted by the application?

The rates will be the same if the shipment parameters used to obtain the quote are exactly the same as those that were used for the invoice. Compare the shipment parameters in the application with those on the invoice. Pay close attention to product weight, dimensions and various accessorial fees like residential delivery. Consider making changes as needed. Remember that the weight of packaging materials is included in the weight of the shipment and that your use of box size may also have an impact on the shipment’s billable weight. If you are unable to reconcile the differences call Purolator for assistance.

Why do I sometimes get a message that a shipping rate estimate couldn’t be provided?

There are several possibilities:

The city entered for the shipping address may not be valid for the postal code entered. A valid City+State+Postal Code combination is required to retrieve a rate estimate and Shopify does not perform this level of address validation. Contact us by phone (404-369-0680) or email ( to inquire about solutions to this problem.

Purolator has restrictions on a shipment’s maximum weight, length and girth which your shipment may have exceeded.

There wasn’t enough information about the weight or dimensions for the products in the shopping cart to retrieve a shipping rate estimate.

The Purolator web service isn’t operational.

Your Purolator account has been suspended or cancelled.

Your subscription to the application has expired because payment could not be processed.

There is an issue with the Eniture Technology servers.

There is an issue with the Shopify servers.

User’s Guide

To use these instructions you must be logged in to Shopify as the store’s administrator, or with a login that has administrative privileges.

Setting up the application to retrieve Purolator quotes consists of the following steps:

Other information contained in this guide:

1. Prepare Shopify to use the application.

Return to top.

You must have the Third-party calculated shipping rates feature on your Shopify plan to have live carrier quotes displayed in the checkout process. It is standard on the Shopify Advanced plan and can be added to other Shopify plans by calling Shopify Customer Service at 888-746-7439. (Learn more)

Navigate to the Settings>Shipping page. Click on the Manage rates link for the General shipping rates in the Rates at checkout section.


In the General shipping profile, locate the shipping origin from which you want the app to provide quotes.


If the only shipping zone you have is Rest of world, click on the Create shipping zone link and then enter a zone name (i.e. “Domestic”).


Locate the shipping zone for which you want to app to provide quotes. Click the Add rate button.


Select the option Use carrier or app to calculate rates.