• What your customer sees.
• What you see.
• Updating products with the Import CSV utility.

You must have the Third-party calculated shipping rates feature on your Shopify plan to have live carrier quotes displayed in the checkout process. It is standard on the Shopify Advanced plan and can be added to other Shopify plans by calling Shopify Customer Service at 888-746-7439. (Learn more)

Navigate to the Settings>Shipping page. Click on the Manage rates link for the General shipping rates in the Rates at checkout section.

In the General shipping profile, locate the shipping origin from which you want the app to provide quotes.

If the only shipping zone you have is Rest of world, click on the Create shipping zone link and then enter a zone name (i.e. “Domestic”).

Locate the shipping zone for which you want to app to provide quotes. Click the Add rate button.

Select the option Use carrier or app to calculate rates.

It may take a moment for Shopify to retrieve the list of apps capable of providing shipping quotes for your store. After it has, the appearance of the Add rate page will be similar to the image below. Perform the following actions:

1. Select the app from the drop down list.
2. Enable the Services are selected in the app preferences setting. If this setting isn’t available to enable, don’t be concerned. Click the Done button at the bottom of the page and continue on to the next step.
3. Click the Done button at the bottom of the page.

Repeat the steps above to enable the app for any other shipping zone. You should only enable the app in shipping zones that the app is capable of returning quotes for.

The app will return rates for the following types of shipments:

• – US domestic shipments
• – Canadian domestic shipments
• – Shipments from the United States to Canada
• – Shipments from Canada to the United States
• – Shipments from the US to countries serviced by FedEx, Purolator, or DHL.
• – Shipments from the Canada to countries serviced by FedEx, Purolator, or DHL.

To successfully connect the app to Trinet you need a Trinet account number and the credentials required to login to Trinet Express, Trinet’s online shipping system. If you don’t have a credentials for Trinet Express, contact Trinet by phone (Canada: 514-694-2626 | US: 888-620-1770) and ask for assistance. If you need to establish an account, call Trinet using the phone numbers previously provided, or register online.

Begin by selecting Apps from the Shopify menu. Locate the entry for the FedEx Small Package Quotes app and click on the app name to access the app preferences.

The Plans page is used to confirm the plan you are currently subscribed to, see the features offered on each plan, and to perform upgrades or downgrades according to your needs. The plan you’re currently subscribed to will have This is your current plan above the monthly subscription rate. To change plans, click on the desired plan’s monthly subscription rate. You must be signed into Shopify with the Store Owner credentials to change plans.

The Connection Settings page is used to establish the app’s connection to Trinet’s web services. Enter the information prompted for, then click Save Settings. After the settings have been saved, click the Test Connection button. You will see a success message if your credentials validated. If not, correct them and try again.

Username	Enter the username you use to login to Trinet Express.
Password	Enter the password you use to login to Trinet Express.
Account Number	Enter your Trinet account number.

You can choose to use the app’s warehouse and drop ship functionality, or Shopify’s Locations feature to determine the shipment origins for orders placed on your store. Make your selection using the drop-down field labeled, How will your shipment origins be identified?

If you ship from only one location, it doesn’t matter which option you choose. However, your decision will matter if you ship from more than one location.

The app’s functionality assumes than an unlimited amount of inventory is available from each stocking location. The app has two types of stocking locations: warehouses and drop ship locations. If multiple warehouses exist, the one closest to the ship-to address is used as the ship-from location. This approach minimizes the estimated shipping costs and, if you have the setting enabled, presents your shopper with quicker estimated delivery dates. When an item is assigned to a drop ship location, it always ships from there.

Shopify Locations introduces the ability to do inventory tracking at multiple locations. Shopify Locations may be a good option for you if:

Be aware that Shopify’s selection of the ship-from location isn’t influenced by its proximity to the ship-to address. Instead, you’ll list your locations in the order in which you want Shopify to look for available inventory. Once Shopify finds it, that location (or locations) becomes the ship-from address even if the next one on your list is across the street from the ship-to address and has enough inventory to fulfill the order. To get a better understanding of how Shopify Locations identifies the ship-from location, look over the example in Shopify’s Help Center.

If you choose to use Shopify Locations, you’ll lose visibility to how the app built the shipping quote when Shopify determines that more than one location is needed to fulfill the order. This occurs because Shopify makes individual shipping rate requests for each location and doesn’t provide enough information to relate each of them back to the same order. The section in this document titled, What you see, has examples of the information normally captured with an order. This information will be missing when Shopify Locations is used, and more than one location is used to fulfill the order.

Click the Add button in the appropriate sections to add warehouse and drop ship locations. Warehouses should have a complete inventory of all products not otherwise assigned to a drop ship location. If you have more than one warehouse defined, the warehouse closest to the shopper will be used to retrieve shipping rate estimates.

Drop ship locations usually represent vendors that supply items that you don’t inventory. These items are shipped directly to your customer on your behalf. An item can be assigned to only one drop ship location. Items not assigned to a drop ship location are assumed to ship from your warehouse(s).

When an order will ship from more than one stocking location (e.g. warehouse and drop ship locations or more than one drop ship location) a single figure will display for the shipping rate estimate labeled “Shipping”. The amount of the quote will be equal to the sum of the cheapest shipping option for each location.

A best practice is to define at least one warehouse, even if all your products are drop shipped. If all your products are drop shipped (you have no warehouses), make the highest volume drop ship location a warehouse. This ensures that shipping rate estimates will still be returned in the event a product was added to your catalog and its drop ship location wasn’t identified.

The locations you identified in Shopify will be displayed on the page when you select Shopify Locations from the How will your shipment origins be identified? drop down. Any changes to your locations will need to be made in Shopify. If you are on the app’s ADVANCED plan you can use the Edit link to enable and manage your in-store pickup and local delivery settings.

5a. In-store pick up settings

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The Advanced Plan is required to use this feature. If you aren’t on the Advanced Plan the words Advanced plan required will appear adjacent to the settings header, and the fields associated with the feature will be inaccessible.

Click on the text Advanced plan required to upgrade your plan and gain access to the feature. You must be signed into Shopify with the Store Owner credentials to perform the upgrade.

In-store pick up can be offered as an option in the checkout process based the shopper’s postal code or proximity. It will only be offered if the feature is enabled and only one stocking location (warehouse or drop ship location) is involved in providing a quote. The settings for In-store pick up are visible on the page used to add or edit a warehouse or drop ship location.

Enable in-store pick up	Check the box to enable the in-store pick up feature.
Offer if address is within (miles)	The distance in miles within which you’d like to offer in-store pick up. The distance is route miles (driving distance). Leave blank if you don’t want to use distance to determine if in-store pick up should be offered. If both distance and postal codes are used as evaluation criteria, in-store pick up will display if either is satisfied.
Offer if postal code matches	The postal codes to which you’d like to offer in-store pick up. Enter only the five digit ZIP Code for US addresses. Leave blank if you don’t want to use postal codes to determine if in-store pick up should be offered. If both distance and postal codes are used as evaluation criteria, in-store pick up will display if either is satisfied.
Checkout description	The description to use to identify the option in the checkout process. The most obvious candidate is In-store pick up, but you can make it anything you’d like.

5b. Local delivery settings

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The Advanced Plan is required to use this feature. If you aren’t on the Advanced Plan the words Advanced plan required will appear adjacent to the settings header, and the fields associated with the feature will be inaccessible.

Click on the text Advanced plan required to upgrade your plan and gain access to the feature. You must be signed into Shopify with the Store Owner credentials to perform the upgrade.

Local delivery can be offered as an option in the checkout process based the shopper’s postal code or proximity. It will only be offered if the feature is enabled and only one stocking location (warehouse or drop ship location) is involved in providing a quote. Local delivery can display as a free option or have a charge associated with it. Other shipping options provided by the app can be suppressed when local delivery is to be offered. The settings for Local delivery are visible on the page used to add or edit a warehouse or drop ship location.

Enable local delivery	Check the box to enable the local delivery feature.
Offer if address is within (miles)	The distance in miles within which you’d like to offer local delivery. The distance is route miles (driving distance). Leave blank if you don’t want to use distance to determine if local delivery should be offered. If both distance and postal codes are used as evaluation criteria, local delivery will display if either is satisfied.
Offer if postal code matches	The postal codes to which you’d like to offer local delivery. Enter only the five digit ZIP Code for US addresses. Leave blank if you don’t want to use postal codes to determine if local delivery should be offered. If both distance and postal codes are used as evaluation criteria, local delivery will display if either is satisfied.
Checkout description	The description to use to identify the option in the checkout process. The most obvious candidate is Local delivery, but you can make it anything you’d like.
Local delivery fee	Enter the amount to charge for local delivery. Leave blank to offer local delivery for free.
Suppress other rates	Check the box to show only the option for local delivery when the criteria for doing so (distance or postal code) is met. Leave unchecked to have local delivery offered in addition to the shipping options normally displayed by the app.

On this page you’ll choose the settings that will affect every Small Package Quote your shopper sees. Enter the information prompted for, and then click the Save Settings button at the bottom of the page.

Carrier Services	The Trinet Small Package Quotes app will return shipping rates for multiple carriers. Check the boxes of the services you want to display during checkout. Selected services will display only if: the carrier originates service from the selected warehouse or drop ship location; the destination is included in a corresponding Shopify shipping zone; and the service is offered to that zone. Check the service guides of the individual carriers for a description of the services offered.
Ground transit time restrictions	The Advanced Plan is required to use this feature. If you aren’t on the Advanced Plan the words Advanced plan required will be displayed. Click on the Advanced plan required text to upgrade your plan and gain access to the feature. You must be signed into Shopify with the Store Owner credentials to perform the upgrade. This feature is commonly used by merchants who have perishable products and need to prevent Ground service from displaying as an option when the shipment transit time exceeds a certain number of days. In the box provided, enter the maximum number days your products can be in transit. Leave blank to disable this feature. Pick the option to Restrict by the carrier’s in transit days metric to apply the rule based on the carrier’s in transit days estimate. Carriers cite the in transit days as business days. Choose this option if you will hold an order until a ship date occurs upon which the order can be shipped and not be delayed by weekends or holidays. Pick the option to Restrict by the calendar days in transit if you want the determination of whether or not to display Ground service as an option to account for weekends and holidays. Choose this option if you always ship orders at the first opportunity to do so.
Always Quote Residential Delivery	Check this checkbox if you want your rate estimates to always include the residential delivery fee.
Automatically Detect and Quote Residential Delivery	The Standard Plan or higher is required to use this feature. If you aren’t on the Standard Plan or higher the words Standard plan required will be displayed. Click on the Standard plan required text to upgrade your plan and gain access to the feature. You must be signed into Shopify with the Store Owner credentials to perform the upgrade. Each order’s shipping address is referenced against a USPS database to determine if it is a residential address. If it is, the returned shipping rate estimates will automatically include the carrier’s residential delivery fee.
Default unconfirmed address types to:	Displays only if the Automatically Detect and Quote Residential Delivery setting is enabled. Select Residential or Commercial. In rare cases the plugin my be unable to confirm the address type. This occurs when a match for the address can’t be found in the USPS database. Invalid addresses are the most common reason for this. In extremely rare cases an address may be valid, but the match found in the USPS database has a low confidence metric. Choose how you want addresses treated in these cases.
Do not return rates if the ship to address appears to be a post office box	The Standard Plan or higher is required to use this feature. If you aren’t on the Standard Plan or higher the words Standard plan required will be displayed. Click on the Standard plan required text to upgrade your plan and gain access to the feature. You must be signed into Shopify with the Store Owner credentials to perform the upgrade. When enabled the app will not return rates when it detects that the address is a post office box.
Only quote ground service for hazardous materials shipments	The Standard Plan or higher is required to use this feature. If you aren’t on the Standard Plan or higher the words Standard plan required will be displayed. Click on the Standard plan required text to upgrade your plan and gain access to the feature. You must be signed into Shopify with the Store Owner credentials to perform the upgrade. Check this box if you only want ground service quoted in the event that one or more of the products in the shopping cart is identified as hazardous material.
Ground Hazardous Material Fee	The Standard Plan or higher is required to use this feature. If you aren’t on the Standard Plan or higher the words Standard plan required will be displayed. Click on the Standard plan required text to upgrade your plan and gain access to the feature. You must be signed into Shopify with the Store Owner credentials to perform the upgrade. Enter in the amount that should be added to the ground rate estimate in the event that one or more of the products in the shopping cart is identified as hazardous material. The fee will only be added once per shipment.
Air Hazardous Material Fee	The Standard Plan or higher is required to use this feature. If you aren’t on the Standard Plan or higher the words Standard plan required will be displayed. Click on the Standard plan required text to upgrade your plan and gain access to the feature. You must be signed into Shopify with the Store Owner credentials to perform the upgrade. Enter in the amount that should be added to the air service estimates in the event that one or more of the products in the shopping cart is identified as hazardous material. The fee will only be added once per shipment. A special agreement/contract may be required to use air services to ship hazardous materials.
Show Delivery Estimate	When enabled the app will return the estimated delivery date with each service.
Handling Fee / Mark Up	Increases the amount of each returned quote by a specified amount prior to displaying it/them in the shopping cart. The number entered will be interpreted as dollars and cents unless it is followed by a % sign. For example, entering 5.00 will cause $5.00 to be added to the quotes. Entering 5.00% will cause each quote to be multiplied by 1.05 (= 1 + 5%).

The Box Sizes tab allows you to identify your standard box sizes you use. They are used to calculate a packaging solution that mirrors what should occur during order fulfillment. Enabling this feature will result in a charge of 3 cents per calculation. We highly recommend this feature if your operation uses standard box sizes. Identifying your box sizes ensures that your customers will receive the most accurate rates possible. The packaging solution is saved with the order so it can be viewed while the order is being packed.

Example of packaging solution graphic
The packaging solution is accessed from the Order Details page. It provides an illustration of the final solution, and step by step illustrations on how each item should be oriented and placed in the box.

If you decide not to use this feature the app will use a free proprietary algorithm that assumes that an infinite number of box sizes are available and identifies what can be thought of as an optimal packaging solution. This is a suitable alternative for companies that don’t inventory standard box sizes, aren’t participating in the FedEx One Rate program, and can still be subject to dimensional weight rules. If you will be relying on the optimal packaging solution algorithm you can skip to the next section of the user’s guide.

Enable checkbox	Check this box to enable the standard box sizes feature. While enabled a charge of 3 cents for each calculated packaging solution will be incurred unless the capped amount for the billing cycle has been reached. If the capped amount has been reached you can re-enable the feature by increasing the capped amount.
Current usage	Shows the usage of the feature at the time the page loads.
Capped amount	The amount entered into this field is the maximum you can be charged for the standard box size feature in a billing cycle. If this amount is reached the feature will stop working and the optimal packaging solution algorithm will be used instead. This may effect the accuracy of your shipping rates. You can increase the capped amount to re-enable the feature.
Notification email address	An email will be sent to the email address entered when the usage of the standard box sizes feature is 80% of the capped amount. Taking action to increase the capped amount immediately after receiving the email will mitigate the risk of the feature being disabled which can otherwise lead to less accurate shipping quotes.
Save button	Clicking the save button will save changes made to the fields located above the button provided the changes pass the field level validation..
Add Box button	Clicking this button will display a form to use to capture the box parameters.

7a. Add a standard box

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To add a box that you inventory for shipping purposes, click on the Add Box button on the Box Sizes tab. You’ll be presented with a form to to use to define the box.

Nickname	Enter a nickname for the box. This will be used to identify the box in the graphical representation of the packaging solution.
Length	Enter the length in inches.
Width	Enter the width in inches.
Height	Enter the height in inches
Max Weight	Enter the maximum weight, in pounds, that the box can weigh. This includes the weight of the box.
Box Weight	Enter the weight of the box in pounds.
Box fee	Enter an amount to charge a fee for the box. The fee will be added to the shipping quotes after the service level markup and the general markup/handling fee (found on the Quote Settings page) are applied. Leave the field blank if no fee is to be collected.
Available	Select this checkbox to make the box available to the algorithm that calculates the packaging solution.

7b. Items that ship as multiple packages

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The Product Shipping Parameters page (see Step 8 – Enter the product shipping parameters) has a Boxing properties section that includes a checkbox labeled, This item ships as multiple packages. When enabled, the item will appear on the Box Sizes page beneath your standard box sizes in the Items that ship as multiple packages section.

To add a box, click the Add Box button. A popup will display prompting you for the following information about the box:

Quantity	Enter the number of boxes there are of this size and weight.
Nickname	Enter a nickname for the box. The nickname will be used to identify the box in the graphical illustration of the packaging solution.
Length	The length of the box in inches.
Width	The width of the box in inches.
Height	The height of the box in inches.
Weight	The weight of the box in pounds.

If you also have one of Eniture Technology’s LTL Freight Quotes apps installed, it will use the Freight Class and Weight entered on the Product Shipping Parameters page when an LTL freight quote will be returned. However, if the Freight Class is set to Density Based (and the Item ships as multiple packages setting is enabled), then a freight class for the item will be calculated using the weight and dimensions of the boxes entered here.

You can use the app’s Import CSV utility to enter or update the product shipping parameters. This method can be more time efficient than navigating in and out of the app’s user interface, particularly if you have a lot of products. (View the 5 minute instructional video)

Navigate to the Import CSV tab in the app preferences.

Click the template link in the second paragraph of the on-screen instructions and provide your email address when prompted. You should receive an email containing the CSV file within a minute or two. The more products you have, the longer it takes to retrieve the data. If you don’t receive the email within 5 minutes, check your junk folder.

Open the CSV file in Excel or a similar application. Each row of the spreadsheet represents one of your products or product variants. Eniture Technology publishes apps that provide quotes for Small Package (parcel) and LTL Freight. The CSV file can be used for both categories of apps. If you have more than one of Eniture Technology’s quoting apps installed, you only need to import the file once

Save a copy of the CSV file as a backup, particularly if you have product shipping parameters already present. You can use the backup file to restore your product shipping parameters to their previous state in the event you make a mistake with your current update exercise.

Columns A and B contain unique identifiers from Shopify. Do not disturb these fields. Columns C through K are provided to help you identify the product/variant that is represented by the row in the file. They aren’t used in the CSV import process. Columns L through Y are relevant to the app and where your focus will be while populating data for use by the app.

We recommend that you delete the rows from the CSV file that relate to products or product variants that you don’t want updated. Doing so will prevent these products from being updated in the event you make a mistake. You can also delete columns that you don’t want updated. For example, if you only want to update product/variant weights, your final CSV file need only contain Column A (Product ID), Column B (Variant ID) and Column N (Weight).

Removing data from a field in columns L through Y has the same effect as removing the data when using the user interface. For example, columns R through V are used to assign a product to a drop ship location.  If those columns were populated for a product when you received the CSV file, and you cleared the data from them prior to importing the updated file, the product will no longer be associated with a drop ship location.

Column	Header	Instructions
A	Product id	This column is critical to the import process. Do not remove the column or modify its contents.
B	Variant id	This column is critical to the import process. Do not remove the column or modify its contents.
L	Quote Method	Required.The default shipping method for the item. If you only have the Small Package Quotes app installed, enter S. If you only have the LTL Freight Quotes app installed, enter L. If you have both apps installed, enter S or L depending on which shipping method would be used if the cart contained only one unit of the item and no other items were in the cart. If left blank, the apps will ignore the product. S = Small Package (Parcel) L = LTL Freight
M	Freight Class	Required only if the LTL Freight Quotes app is installed. If so, you should enter a freight class on all products, even those that will ship small package (parcel) by default. Small package products can be quoted as part of an LTL shipment depending on the content of the cart. Permitted values are: 50, 55, 60, 65, 70, 77.5, 85, 92.5, 100, 110, 125, 150, 175, 200, 225, 250, 300, 400, 500, Density Based. If you are unfamiliar with what freight classes and need to populate this column, the knowledge base article What is a freight class? is a good resource to start with.
N	Weight	Required. Enter the weight of the item in pounds. You can can enter a value to the thousandths of a pound. For example, enter 1.125 for an item that weighs 1 pound and 2 ounces or 1 1/8 pounds. Column J (Variant Grams) contains what you entered into Shopify to identify the weight of the product. Shopify stores this data in grams. If you’re comfortable with spreadsheet formulas, you can use the data in Column J (Variant Grams) to populate the data in Column N (Weight). The Excel formula for row 2 of the CSV file would be: =ROUNDUP(J2*0.00220462,3) Once you have the formula entered into Row 2, Column J of your spreadsheet, you can copy it and paste it into all the remaining rows of the spreadsheet. Or use the spreadsheet’s drag-and-fill feature. The weight entered for use by the app does not have to equal the weight entered for Shopify.
O	Length	Enter the length of the item in inches. You can enter a value to the thousandths of an inch. For example, enter 1.125 for an item with a length of 1 1/8 inches. Length is always the longest dimension of the item. Small Package Quotes Length is required if you will be using the Standard Box Sizes feature. If you won’t be using the Standard Box Sizes feature, we still recommend that you enter dimensions since carriers identify the billable weight of a shipment as the greater of actual or dimensional weight. LTL Freight Quotes Length is not required unless… You are using the Density Based option for Freight Class. The carrier variant of the app you are using requires it for shipments to certain destinations. The carrier variant of the app you are using requires length to identify when the excessive length fee applies. Refer to the section on how to use the user interface to populate the product shipping parameters to determine if you should enter dimensions for items that will ship LTL freight by default. It will indicate if dimensions are required for shipments to certain destinations or the excessive length fee.
P	Width	Enter the width of the item in inches. You can enter a value to the thousandths of an inch. For example, enter 1.125 for an item with a length of 1 1/8 inches. Small Package Quotes Width is required if you will be using the Standard Box Sizes feature. If you won’t be using the Standard Box Sizes feature, we still recommend that you enter dimensions since carriers identify the billable weight of a shipment as the greater of actual or dimensional weight. LTL Freight Quotes Width is not required unless… You are using the Density Based option for Freight Class. The carrier variant of the app you are using requires it for shipments to certain destinations. Refer to the section on how to use the user interface to populate the product shipping parameters to determine if you should enter dimensions for items that will ship LTL freight by default. It will indicate if dimensions are required for shipments to certain destinations.
Q	Height	Enter the height of the item in inches. You can enter a value to the thousandths of an inch. For example, enter 1.125 for an item with a length of 1 1/8 inches. Small Package Quotes Height is required if you will be using the Standard Box Sizes feature. If you won’t be using the Standard Box Sizes feature, we still recommend that you enter dimensions since carriers identify the billable weight of a shipment as the greater of actual or dimensional weight. LTL Freight Quotes Height is not required unless… You are using the Density Based option for Freight Class. The carrier variant of the app you are using requires it for shipments to certain destinations. Refer to the section on how to use the user interface to populate the product shipping parameters to determine if you should enter dimensions for items that will ship LTL freight by default. It will indicate if dimensions are required for shipments to certain destinations.
R	Dropship Nickname	If the item will ship from a drop ship location, enter its nickname. Leave it blank if the item ships from one of your warehouses. If the drop ship location wasn’t defined previously, it will be created. Read the knowledge base article Warehouses versus Drop Ship locations if you’re unclear about the difference.
S	Dropship ZIP	If the item will ship from a drop ship location, enter its 5 digit ZIP code (US) or 6 character postal code (Canada). If the ZIP code has a leading zero (0), preface it with an apostrophe (i.e. ‘02111). Leave it blank if the item ships from one of your warehouses. If the drop ship location wasn’t defined previously, it will be created. Read the knowledge base article Warehouses versus Drop Ship locations if you’re unclear about the difference.
T	Dropship City	If the item will ship from a drop ship location, enter its City. Leave it blank if the item ships from one of your warehouses. If the drop ship location wasn’t defined previously, it will be created. Read the knowledge base article Warehouses versus Drop Ship locations if you’re unclear about the difference.
U	Dropship State	If the item will ship from a drop ship location, enter the two character abbreviation for the state or province. Leave it blank if the item ships from one of your warehouses. If the drop ship location wasn’t defined previously, it will be created. Read the knowledge base article Warehouses versus Drop Ship locations if you’re unclear about the difference.
V	Dropship Country	If the item will ship from a drop ship location, enter the two character abbreviation for the country. Leave it blank if the item ships from one of your warehouses. If the drop ship location wasn’t defined previously, it will be created. Read the knowledge base article Warehouses versus Drop Ship locations if you’re unclear about the difference. CA = Canada US = United States
W	Hazmat	This setting will be operational only if you are subscribed to a plan which includes the feature. 0 = The item isn’t hazardous material. 1 = The item is hazardous material. An empty field is the equivalent of entering a 0.
X	Ships Alone	This setting will be operational only if you have the Standard Box Sizes feature enabled. 0 = The item can be placed in a box with other items when identifying the packaging solution. 1 = The item ships as its own package. An empty field is the equivalent of entering a 0.
Y	Vertical Rotation	This setting will be operational only if you have the Standard Box Sizes feature enabled. 0 = The item may not be rotated when identifying the packaging solution for the order. 1 = The item can be rotated when identifying the packaging solution for the order. An empty field is the equivalent of entering a 0.

Save the file as a CSV or Comma Separated Value file. If you are using a Mac, you will need save the file as a Windows Comma Separated (.csv) or MS-DOS Comma Separated (.csv) file, or the import process will not be successful.

To import your populated CSV file, navigate to the Import CSV tab in the app preferences. Click the box to indicate that your file has a header row (if it still does), and then click the Choose File button. Select your file and click the Next button.

On the next page, use the drop down lists on the right to map the column headers in your file to the shipping parameters listed on the left. When the mapping is done, click Next.

You’ll be prompted to provide an email address which will receive an email once the import is done. The email will contain information about the outcome of the import process. The import process typically takes 5 minutes or less. If you don’t receive a notification email within 10 minutes, check your spam folder and make sure the notification email isn’t there. If it isn’t, download the CSV template again. Examine the new file you receive to see if your updates are reflected in the data.  If they aren’t, email the CSV file that contains your updates to support@eniture.com.