Basic Plan $20/month
Retrieves your negotiated LTL freight rates.
Access to dozens of LTL carriers.
Offer the cheapest rate, an average rate, or a list of options.
Supported origins: United States.
Supported destinations: Canada, United States.
Customize the text used to label quotes displayed to shoppers.
Elect to display the carrier’s transit time with the rate estimate.
Define multiple warehouse locations.
Identify products that drop ship from vendors.
Basic option for residential delivery.
Basic option for lift gate delivery.
Mark up quotes by a dollar amount or percentage.
Assign products and variants a shipping weight, freight class and optionally dimensions.
Access to a built in density calculator.
Dynamic presentation of parcel and LTL freight rates with the installation of compatible apps from Eniture Technology
Standard Plan $25/month
Everything in the Basic Plan, plus…
Automatic detection of residential addresses allows the carrier’s residential delivery fee to be automatically included in quotes.
Option to require lift gate delivery when a residential address is detected.
Allow customers to choose between a standard option for LTL freight and one that includes lift gate delivery.
Do not display rates if a post office box is detected.
Support for products that ship hazardous material.
Advanced Plan $40/month
Everything in the Standard Plan, plus…
Offer options for in-store pick up and local delivery.
How do I get this application?
This application can only be installed from the Shopify App Store. Click here to locate the app in the Shopify App Store and then click the GET button to install the app. You must have the Shopify store owner credentials to perform the installation.
How do I get a Cerasis account number?
Call Cerasis at 1-800-734-5351 or click here to complete a form that will immediately provide you with credentials to use with the extension and also initiate the new account process.
Where do I find my Cerasis username and password?
Cerasis issues usernames and passwords to its online shipping system Cerasis Rater. Contact Cerasis at 1-800-734-5351 to request credentials if you don’t already have them.
Where do I get my Cerasis authentication key?
If you are an existing Cerasis customer, call Cerasis at 1-800-734-5351. If you need to obtain a Cerasis account number click here to complete a form that will immediately provide you with credentials (including the authentication key) to use with the extension. Completing the form will also initiate the new account process.
Why were the shipment charges I received on the invoice from Cerasis different than what was quoted by the application?
The rates will be the same if the shipment parameters used to obtain the quote are exactly the same as those that were used for the invoice. Compare the shipment parameters in the application with those on the invoice. Pay close attention to freight class, product weight, dimensions and various accessorial fees like residential delivery. Consider making changes as needed. Remember that the weight of packaging materials is included in the weight of the shipment and that your use of pallet or box size may have an impact on the shipment’s billable weight. If you are unable to reconcile the differences call Cerasis (1-800-734-5351) for assistance.
What happens when my shopping cart contains products that ship LTL and products that would normally ship FedEx or UPS?
If the shopping cart contains one or more products tagged to ship LTL freight, all of the products in the shopping cart are assumed to ship LTL freight. To ensure the most accurate quote possible, make sure that every product has a freight class, weight and dimensions recorded.
What happens if I forget to identify a freight classification for a product?
In the absence of a freight class, the plugin will attempt to calculate the freight classification using the density calculation method. To do so the products weight and dimensions must be recorded. This is not a reliable alternative and identifying the proper freight class will always return the most reliably accurate result.
How do I find out what freight classification to use for my products?
Old LTL freight invoices are a good resource. Otherwise contact Cerasis (1-800-734-5351) for assistance. You might also consider getting a subscription to ClassIT offered by the National Motor Freight Traffic Association (NMFTA). Visit them online at nmfta.org.
Why do I sometimes get a message that a shipping rate estimate couldn’t be provided?
There are several possibilities:
There wasn’t enough information about the weight or dimensions for the products in the shopping cart to retrieve a shipping rate estimate.
The Cerasis web service isn’t operational.
Your Cerasis account has been suspended or cancelled.
There is an issue with the Eniture Technology servers.
There is an issue with the Shopify servers.
How does the density calculator work?
The density calculator will calculate a freight class by performing a calculation using the product weight and dimensions as inputs. In most cases the returned freight class will match the product’s (commodity’s) freight class as recorded in the National Motor Freight Classification (NMFC) directory. However, this is not always true and in the event there are differences, the freight class recorded in the National Motor Freight Classification (NMFC) directory takes precedence. An incorrectly identified freight class can result in unexpected shipping charges and even fees. You are solely responsible for accurately identifying the correct freight class for your products. If you need help doing this, contact your Cerasis (1-800-734-5351) for assistance.