Basic Plan $20/month
Retrieves your negotiated LTL freight rates.
Supported origins: Canada.
Supported destinations: Canada, United States.
Define a custom label to identify the LTL freight rate during checkout.
Display transit days with the rate estimate.
Define multiple warehouse locations.
Identify products that drop ship from vendors.
Basic option for residential delivery.
Basic option for tailgate delivery.
Mark up quotes by a dollar amount or percentage.
Assign products and variants a shipping weight, freight class and optionally dimensions.
Access to a built in density calculator.
Dynamic presentation of parcel and LTL freight rates with the installation of compatible apps from Eniture Technology
Standard Plan $25/month
Everything in the Basic Plan, plus…
Offer an option for LTL freight with residential delivery.
Offer an option for LTL freight with tailgate delivery.
Offer an option for LTL freight with residential and tailgate delivery.
Do not display rates if a post office box is detected.
Support for products that ship hazardous material.
Advanced Plan $40/month
Everything in the Standard Plan, plus…
Offer options for in-store pick up and local delivery.
How do I get this application?
This application can only be installed from the Shopify App Store. Click here to locate the app in the Shopify App Store and then click the GET button to install the app. You must have the Shopify store owner credentials to perform the installation.
How do I get a Day & Ross Freight account number?
Call Day & Ross Freight at 888-665-6006 or email firstname.lastname@example.org.
Where do I find my Day & Ross Freight username and password?
Email the My Day & Ross team at email@example.com.
Why are the shipment charges I received on the invoice from Day & Ross Freight different than what was quoted by the app?
Common reasons include a difference in the quoted versus billed shipment parameters (weight, dimensions, freight class), or additional services (such as residential delivery) were required. Compare the details of the invoice to the shipping settings on the products included in the shipment. Consider making changes as needed. Remember that the weight of the packing materials is included in the billable weight for the shipment. If you are unable to reconcile the differences call Day & Ross Freight customer service for assistance.
Why do I sometimes get a message that a shipping rate estimate couldn’t be provided?
There are several possibilities:
The most common reason is that one or more of the products in the shopping cart did not have its shipment parameters (weight, dimensions, freight class) adequately populated. Check the settings for the products on the order and make corrections as necessary.
Your shipment exceeded constraining parameters of Day & Ross Freight’s web service.
The Day & Ross Freight web service isn’t operational.
Your Day & Ross Freight account has been suspended or cancelled.
There is an issue with the Eniture Technology servers.
Your subscription to the application has expired because payment could not be processed.
There is an issue Shopify’s servers.
How do I determine the freight class for my product(s)?
The easiest thing to do is to contact your Day & Ross Freight representative and ask for assistance. However, the official source is the National Motor Freight Classification (NMFC) directory maintained by the National Motor Freight Transportation Agency (NMFTA.org). You can purchase a hard copy of the directory or obtain an online subscription to it from their web site.
How does the density calculator work?
The density calculator will calculate a freight class by performing a calculation using the product weight and dimensions as inputs. In most cases the returned freight class will match the product’s (commodity’s) freight class as recorded in the National Motor Freight Classification (NMFC) directory. However, this is not always true and in the event there are differences, the freight class recorded in the National Motor Freight Classification (NMFC) directory takes precedence. An incorrectly identified freight class can result in unexpected shipping charges and even fees. You are solely responsible for accurately identifying the correct freight class for your products. If you need help doing this, contact your Day & Ross Freight representative for assistance.