Basic Plan $20/month
Retrieves your negotiated LTL freight rates.
Access to approximately 60 LTL carriers.
Offer the cheapest rate, an average rate, or a list of options.
Supported origins: United States.
Supported destinations: United States.
Customize the text used to label quotes displayed to shoppers.
Elect to display the carrier’s transit time with the rate estimate.
Define multiple warehouse locations.
Identify products that drop ship from vendors.
Basic option for residential delivery.
Basic option for lift gate delivery.
Mark up quotes by a dollar amount or percentage.
Assign products and variants a shipping weight, freight class and optionally dimensions.
Access to a built in density calculator.
Dynamic presentation of parcel and LTL freight rates with the installation of compatible apps from Eniture Technology
Standard Plan $25/month
Everything in the Basic Plan, plus…
Automatic detection of residential addresses allows the carrier’s residential delivery fee to be automatically included in quotes.
Option to require lift gate delivery when a residential address is detected.
Allow customers to choose between a standard option for LTL freight and one that includes lift gate delivery.
Do not display rates if a post office box is detected.
Support for products that ship hazardous material.
Advanced Plan $40/month
Everything in the Standard Plan, plus…
Offer options for in-store pick up and local delivery.
How do I get this application?
This application can only be installed from the Shopify App Store. Log into your Shopify store, click Apps from the Admin menu and search for the application. Follow Shopify’s normal application installation process to install the application.
How do I get a Worldwide Express account number?
Worldwide Express is a US national franchise organization. Check your phone book for local listings or click here to access the new account request form.
Where do I find my Worldwide Express username and password?
Usernames and passwords to Worldwide Express’s online shipping system are issued by Worldwide Express. Contact the Worldwide Express office servicing your account to request them. If you don’t have a Worldwide Express account, click here to access the new account request form.
Where do I get my Worldwide Express authentication key?
You can can request an authentication key by logging into Worldwide Express’s online shipping system ( speedship.wwex.com ) and navigating to Services > Web Services. An authentication key will be emailed to you, usually within the hour.
Why were the shipment charges I received on the invoice from Worldwide Express different than what was quoted by the plugin?
Common reasons include a difference in the quoted versus billed shipment parameters (weight, dimensions, freight class), or additional services (such as residential delivery) were required. Compare the details of the invoice to the shipping settings on the products included in the shipment. Consider making changes as needed. Remember that the weight of the packing materials is included in the billable weight for the shipment. If you are unable to reconcile the differences call your local Worldwide Express office for assistance.
Why do I sometimes get a message that a shipping rate estimate couldn’t be provided?
There are several possibilities:
The most common reason is that one or more of the products in the shopping cart did not have its shipment parameters (weight, dimensions, freight class) adequately populated. Check the settings for the products on the order and make corrections as necessary.
The city entered for the shipping address may not be valid for the postal code entered. A valid City+State+Postal Code combination is required to retrieve a rate estimate and Shopify does not perform this level of address validation. Contact us by phone (404-369-0680) or email (firstname.lastname@example.org) to inquire about solutions to this problem.
Your shipment exceeded constraining parameters of Worldwide Express’s website. For example, the web service only returns quotes on shipments weighing less than 7000 pounds.
The Worldwide Express web service isn’t operational.
Your Worldwide Express account has been suspended or cancelled.
There is an issue with the Eniture Technology servers.
Your subscription to the application has expired because payment could not be processed.
There is an issue Shopify’s servers.
How do I determine the freight class for my product(s)?
The easiest thing to do is to contact your Worldwide Express representative and ask for assistance. However, the official source is the National Motor Freight Classification (NMFC) directory maintained by the National Motor Freight Transportation Agency (NMFTA.org). You can purchase a hard copy of the directory or obtain an online subscription to it from their web site.
How does the density calculator work?
The density calculator will calculate a freight class by performing a calculation using the product weight and dimensions as inputs. In most cases the returned freight class will match the product’s (commodity’s) freight class as recorded in the National Motor Freight Classification (NMFC) directory. However, this is not always true and in the event there are differences, the freight class recorded in the National Motor Freight Classification (NMFC) directory takes precedence. An incorrectly identified freight class can result in unexpected shipping charges and even fees. You are solely responsible for accurately identifying the correct freight class for your products. If you need help doing this, contact your Worldwide Express representative for assistance.