Use these settings to choose the FedEx services and shipping rates offered to customers during checkout. These settings apply only to the FedEx account you are configuring in the Real Time Shipping Quotes plugin for WooCommerce.
In your WordPress dashboard, go to WooCommerce > Settings > Real Time Shipping Quotes. Click Providers in the plugin’s navigation menu. Locate your FedEx account in the list of installed providers and click its Quote settings link.
Scroll inside the Quote Settings window to review the settings below. Click Save at the bottom of the window when you’re finished.
| FedEx Services | Check box
Place checkmarks next to the domestic and international services you want to offer during checkout. Use Select all to select all services in either group. Selected services will be displayed only when FedEx offers them for the shipment’s origin and destination and the FedEx integration is enabled in the corresponding WooCommerce shipping zone.
Label as
The FedEx service name will display by default. Enter a different name here if you’d like to change the label customers see during checkout. Markup
Enter a fixed amount, such as 5.00, or a percentage, such as 3.5%, to increase the rate for that service. Enter a negative value to decrease the rate. Leave the field blank if you don’t want to adjust the rate. Service-specific markups are applied before the general Handling fee / markup setting described below. |
| International service descriptions | Enter a message to append to the international service descriptions shown during checkout. A common entry is, “Duties and taxes not included.“ |
| Delivery estimate options | Don’t display delivery estimates
Select this option if you don’t want delivery estimates to appear with the shipping quotes.
Display estimated number of days
Select this option to show the estimated number of days the shipment will be in transit. Display estimated delivery date
Select this option to show the expected delivery date with each service. The ship date used to calculate the estimate is affected by the Cut off time & ship date offset settings below. |
| Cut off time & ship date offset | These controls are available when you select an option to display delivery estimates. Use them to account for your fulfillment schedule when calculating the expected delivery date.
Order cut off time
Enter the latest time an order can be received and still ship that day. Orders received after this time are quoted as shipping the next business day. When the field is blank, the order date is used as the ship date, subject to your selected shipping days. Fulfillment offset days
Enter the number of days to move the ship date forward to allow time to process the order. For example, use this setting if you need two days to prepare an order before it ships. What days do you ship orders?
Select the days on which you ship orders. The available choices are Monday through Friday. Use Select all to select all five days. The plugin adjusts the ship date to account for your selections. |
| Ground transit time restrictions | This feature is commonly used by merchants who have perishable products and need to prevent Ground service from displaying as an option when the shipment transit time exceeds a certain number of days.
Number of transit days
Enter the number of days permitted for Ground service. For example, if you enter “2” then Ground service will only be offered if the time in transit is two days or less. Leave this field blank to disable the transit restriction. Ground service will still be available when this field is blank, subject to your other settings and FedEx service availability. Restrict by the carrier’s in transit days metric.
Select this option to apply the rule based on the carrier’s in transit days estimate. Carriers cite the in transit days as business days. Choose this option if you will hold an order until a ship date occurs upon which the order can be shipped and not be delayed by weekends or holidays. Restrict by the calendar days in transit.
Select this option if you want the determination of whether or not to display Ground service as an option to account for weekends and holidays. Choose this option if you always ship orders at the first opportunity to do so. |
| Hazardous material settings | Only quote ground service for hazardous materials shipments.
Enable this checkbox to offer only ground service when one or more products in the cart are identified as hazardous material. Identify hazardous material products in the Product Settings.
Ground hazardous material fee
Enter the amount to add to ground rate estimates when the shipment contains hazardous material. The fee is added once per shipment. Leave blank if you don’t want to add this fee. Air hazardous material fee
Enter the amount to add to air rate estimates when the shipment contains hazardous material. The fee is added once per shipment. Leave blank if you don’t want to add this fee. |
| Handling fee / markup | Enter an amount, excluding tax, to adjust all returned FedEx shipping quotes. Entering 5.00 adds $5.00 to each quote. Entering 5% increases each quote by 5%. Enter a negative value to decrease the quoted amount. Leave blank if you don’t want a general adjustment. This setting is applied after any service-specific markup. |
| Signature options | Adult signature required
Enable this checkbox to include the fee for Adult Signature Required in the shipping quotes.
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| Negotiated rates | Show negotiated rates.
Select this option to base the shipping quotes on the negotiated rates returned for your FedEx account. Use the markup and handling fee settings if you don’t want to pass along the full discount to customers.
Don’t show negotiated rates.
Select this option to base the shipping quotes on FedEx list rates before your negotiated discount is applied. |
| Error management | Quote shipping using known shipping parameters, even if other items are missing shipping parameters.
Select this option to return shipping quotes using the available product shipping information. If some items in the cart are missing required shipping information, the quotes may understate the shipping cost.
Don’t quote shipping if one or more items are missing the required shipping parameters.
Select this option to prevent the FedEx integration from returning shipping quotes when any item in the cart is missing required shipping information. |
| Enable logs | Enable this checkbox to retain up to 25 of the most recent API transactions on the plugin’s Logs page. Use the logs to review the shipping quote requests and responses when troubleshooting. |
Click Save at the bottom of the Quote Settings window to save your selections.