Connecting to FedEx’s SOAP (legacy) API consists of the following steps:

Obtain a Your API Authentication Credentials


For 2024, FedEx released a new RESTful version of its API that replaces its SOAP version. Customers are asked to transition to the new RESTful API by August, 2024. If you’ve opted for these instructions, then you believe you still have access to FedEx Freight’s SOAP (legacy) API. If so, you are welcome to follow these instructions to connect the app to your FedEx Freight account.

To successfully connect the app, first need your API authentication credentials. If you don’t have them, sign into the carrier’s website using your username and password and then use the following link to access the Web Services page located in the Developer Resource Center.

If you prefer to navigate to the carrier’s Web Services page instead of using the Web Services link, the link to the Developer Resource Center can be found in the footer of the carrier’s home page. Once you’re on the Developer Recourse Center page, look for and then click on the link for Web Services that is present under the Other products section in the left side bar menu.

On the Web Services page, locate and then click on the MOVE TO PRODUCTION link.

Illustration of FedEx's Move To Production Web Services Page

Click on the GET PRODUCTION KEY button.

Illustration of FedEx Get Web Services Production Key

On the Application Profile page, answer the questions with the following responses, and then click the Continue button.

Question Answer
Do you intend to resell your software? No
Please check the box next to each type of web services you intend to use in your integration solution: Check the option for Web Services for Shipping
Please indicate whether you are a developing your integration solution as a Corporate Developer or as a Consultant. Corporate Developer
Illustration of FedEx Web Services Application

On the License Agreement page click the I Accept button to advance to the next step.

The next two steps will ask you to provide information about your company’s account and contact information, and your developer info. On the Developer Info page enter the name and contact information of the person or firm who performs most of the work and maintenance on your website.

When you complete the steps you will be delivered to the Confirmation page. Your Production password will be emailed to you. The Confirmation page will contain your Authentication Key and your Meter Number. Record all of these values. You will use them to establish the connection to your freight account in the next step.

Illustration of FedEx Web Services Confirmation

Connect the application to the Rating API.

The Connection Settings page is used to establish the plugin’s connection to the carrier’s web services. Enter the information prompted for, then click Save Settings. After the settings have been saved, click the Test Connection button. You’ll see a success message if the app was able to establish a connection with the carrier’s servers. If the test failed, something about your connection settings information is incorrect. Make the necessary corrections and try again.

FedEx Freight plugin for WooCommerce - Legacy Connection Settings
Eniture API Key Enter the API Key you obtained from Eniture Technology. If you don’t have one, click the link next to this field to obtain one.

Related documents:

How To Obtain Your Eniture API Key
Where To Find Your Eniture API Key

FedEx General Account Information Which API Will You Connect To?
If you have/obtained credentials to the SOAP (legacy) API, select Legacy API.

Billing Address

Use the provided fields to enter the billing address. Use the 5-digit code for US postal codes, and 6-character codes for Canadian postal codes. For the country code, use the two character abbreviation. (e.g. US = United States; CA = Canada.)

Billing Account Number

Enter the billing account number for the account.

Meter Number

Enter the Meter Number you obtained in the previous step.

Password

Enter the API password you were emailed after performing the instructions in the previous step. This is not the password you use to log in to fedex.com.

Authentication Key

Enter the Authentication Key you were given as a result of the previous step.

Standard LTL Freight Account Information Physical Address
The physical address associated with the Shipper Account Number associated with your standard LTL freight account.

Shipper Account Number

The carrier identifies a specific account number for what it refers to as the “Shipper Account Number”. It can be the same as the Billing Account Number, but not always. Enter the Shipper Account number for your standard LTL freight account. If you aren’t sure, contact the carrier’s customer support department.

Third Party Account Number

The carrier will issue a different account number if your shipments don’t have an origin or destination address that match the address on file for the Shipper Account Number. This is common if you tend to drop ship items from vendors to customers or suppliers. If you have one of these account numbers, enter it here.

Freight Direct Account Information Freight Direct is a specialized LTL freight service that people tend to classify as “white glove delivery” service. If you have access to this service, you will have a unique account numbers for it. They will not be the same account numbers you were given for your standard LTL freight account.

Physical Address

The physical address associated with the Shipper Account Number associated with your standard LTL freight account.

Shipper Account Number

The carrier identifies a specific account number for what it refers to as the “Shipper Account Number”. It can be the same as the Billing Account Number, but not always. Enter the Shipper Account number for your standard LTL freight account. If you aren’t sure, contact the carrier’s customer support department.

Third Party Account Number

The carrier will issue a different account number if your shipments don’t have an origin or destination address that match the address on file for the Shipper Account Number. This is common if you tend to drop ship items from vendors to customers or suppliers. If you have one of these account numbers, enter it here.