Woo-FedEx-SmPkg-v1-cs-240x240

Small Package Quotes

FedEx Edition for WooCommerce

The FedEx Small Package Quotes plugin retrieves your negotiated parcel rates, takes action on them according to the plugin settings, and displays the results as shipping options in the WooCommerce cart and checkout page. FedEx is headquartered in Memphis, Tennessee and is one of the world’s largest package delivery companies, delivering more than 3.6 million packages per day to more than 220 countries and territories. If you don’t have a FedEx account number, contact them at 800-463-3339, or register online.

Basic Plan

Choose to display list or negotiated carrier rates to the cart and checkout page.

Supported origins: Any country from which FedEx provides service.

Supported destinations: Any country to which FedEx provides service.

Choose which FedEx services to offer to your shoppers.

Support for the FedEx One Rate program.

Support for FedEx SmartPost.

Mark up individual FedEx services by dollar amount or percentage.

Option to always include the residential delivery fee.

Identify one warehouse and multiple drop ship locations.

Compatible with the Residential Address Detection plugin which automatically includes the residential address delivery fee when the Ship To address is a residence.

Compatible with the Standard Box Sizes plugin for hyper-accurate rate estimates supported by step-by-step graphic illustrations of the packaging solution.

Support for individual items that ship as multiple packages. (Requires the Standard Box Sizes plugin)

Embed a handling charge in the displayed rates to recover the cost of packaging materials or other shipping related expenses.

Works intelligently with Eniture Technology’s LTL Freight Quotes plugins to identify when orders should be quoted as parcel shipments and when they should be quoted as LTL freight shipments.

Standard Plan

Everything in the Basic Plan, plus…

Define multiple warehouses.

The warehouse closest to the shopper is used as the shipment origin to keep shipping costs low and delivery times fast.

Option for quotes to include the Declared Value (Insurance) premium.

Support for products that ship as hazardous material.

Specify an order cut off time and have it reflected in the estimated delivery date.

Extend estimated delivery dates to account for lead times in manufacturing and/or fulfillment.

Identify the days of the week you ship orders and have it reflected in the estimated delivery date.

Advanced Plan

Everything in the Standard Plan, plus…

Use transit time to limit when FedEx Ground or FedEx Home Delivery is offered.

Offer in-store pick up based on the shopper’s ZIP code or distance to the warehouse.

Offer local delivery based on the shopper’s ZIP code or distance to the warehouse.

Identify a charge for local delivery.

Current version: 1.1.1

Requirements

WooCommerce 3.0 or newer.

A FedEx account number.

Your username and password to FedEx’s online shipping system.

FAQ’S

How do I get a FedEx account number?

Call 800-463-3339, or register online

Where do I find my fedex.com username and password?

Go to fedex.com and depending upon your circumstances click the Forgot your password or ID, or the Register now link .

Where do I get my FedEx Production Password, Authentication Key and Meter Number?

Click on the Documentation tab on this page and refer to Step 4 for detailed instructions on how to obtain these.

How do I get a license key for the plugin?

You must register your installation of the plugin, regardless of whether you are taking advantage of the trial period or purchased a license outright. At the conclusion of the registration process an email will be sent to you that will include the license key. You can also login to eniture.com using the username and password you created during the registration process and retrieve the license key from the My Licenses tab.

How do I change my plugin license from the trial version to one of the paid subscriptions?

Login to eniture.com and navigate to the My Licenses tab. There you will be able to manage the licensing of all of your Eniture Technology plugins. Refer to the Documentation tab on this page for more thorough instructions.

How do I install the plugin on another website?

The plugin has a single site license. To use it on another website you will need to purchase an additional license. If you want to change the website with which the plugin is registered, login to eniture.com and navigate to the My Licenses tab. There you will be able to change the domain name that is associated with the license key.

Do I have to purchase a second license for my staging or development site?

No. Each license allows you to identify one domain for your production environment and one domain for your staging or development environment. The rate estimates returned in the staging environment will have the word “Sandbox” appended to them.

Why isn’t the plugin working on my other website?

If you can successfully test your credentials from the Connection page (WooCommerce > Settings > FedEx > Connections) then you have one or more of the following licensing issues: 1) You are using the license key on more than one domain. The licenses are for single sites. You will need to purchase an additional license. 2) Your trial period has expired. 3) Your current license has expired and we have been unable to process your form of payment to renew it. Login to eniture.com and go to the My Licenses tab to resolve any of these issues.

Why were the shipment charges I received on the invoice from FedEx different than what was quoted by the plugin?

Common reasons include one of the shipment parameters (weight, dimensions) is different, or additional services (such as residential delivery) were required. Compare the details of the invoice to the shipping settings on the products included in the shipment. Consider making changes as needed. Remember that the weight of the packing materials is included in the billable weight for the shipment. If you are unable to reconcile the differences call FedEx Customer Service (800-463-3339) for assistance.

Why do I sometimes get a message that a shipping rate estimate couldn’t be provided?

There are several possibilities:

  • FedEx has restrictions on a shipment’s maximum weight, length and girth which your shipment may have exceeded.
  • There wasn’t enough information about the weight or dimensions for the products in the shopping cart to retrieve a shipping rate estimate.
  • The FedEx web service isn’t operational.
  • Your FedEx account has been suspended or cancelled.
  • Your Eniture Technology license key for this plugin has expired.

Installation & User’s Guide

If you are taking advantage of a trial subscription, the plugin will stop working when the trial period ends. Be sure to read the Manage Your License section to learn how to upgrade your subscription.

Overview

Setting up the plugin consists of the following steps:

Other information contained in this guide:

1. Download the Installation File

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Select a subscription package. You will be presented with a registration form. The email address and password you enter will serve as your credentials to eniture.com. Use these to gain access to your customer dashboard where you can download the plugin installation file, manage your licenses and update your payment information. When you download the plugin installation file, be sure to save it to a familiar location. You will need to navigate to the file during the installation process.

Note: If you obtained the plugin installation file from the WordPress Plugin Directory, you still need to select a subscription package and complete the registration form.

2. Install the Plugin Application File

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Login to the WordPress dashboard as the website administrator.

In the left sidebar, hover your mouse over the Plugins menu to display the sub-menu options.

Select Add New from the sub-menu options. The Add Plugins page will load.

At the top of the Add Plugins page, click on the Upload Plugin button.

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Controls will appear in the middle of page that will allow you to chose and install the plugin application. Choose the Choose File button, navigate to the location where you saved the installation file and select it.

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Click the Install Now button.

WordPress will display information about the installation progress at the bottom of the page. The plugin has been installed once the message Plugin installed successfully is displayed.

3. Activate the Plugin

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Once the plugin has been installed, it must be activated. If you are still on the same page that you were on at the end of Step 2, you can click the Activate Plugin link on the bottom of the page.

If you’ve already navigated away from that page, select Installed Plugins from the Plugins menu.

installed_plugins

Locate the Small Package Quotes – FedEx Edition plugin on the list and click the Activate link.

4. Get Your FedEx Credentials

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These instructions assume that you already have a FedEx account number and a username and password to FedEx.com. If you don’t, obtain these before continuing by following this link.To successfully connect the app to FedEx you need a FedEx Production Password, Authentication Key and Meter Number. Collectively these are the FedEx API credentials. If you don’t have them, sign into the FedEx Developer Resource Center (click here) using your FedEx.com username and password.

On the left hand side of the page, click on FedEx Web Services then locate and click on the link for Move to Production.

fedex-move-to-production

Click on the Get Production Key button in the Moving to Production section.

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On the Application Profile page, answer the questions with the following responses, and then click the Continue button.

Do you intend to resell your software?No
Please check the box to each type of FedEx web services you intend to use in your integration solution:Check the option for FedEx Web Services for Shipping
Please indicate whether you are a developing your FedEx integration solution as a Corporate Developer or as a Consultant.Corporate Developer

fedex-application-profile

On the License Agreement page click the I Accept button to advance to the next step.

The next two steps will ask you to provide information about your company’s account and contact information, and your developer info. On the Developer Info page enter the name and contact information of the person or firm who performs most of the work and maintenance on your website.

When you complete the steps you will be delivered to the Confirmation page. Your Production password will be emailed to you. The Confirmation page will contain your Authentication Key and your Meter Number. Record all of these values. You will use them to establish the connection to FedEx Freight in the next step.

fedex-api-confirmation-2

5. Connection Settings

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Select Settings from the WooCommerce menu.

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Click on the FedEx tab to gain access to the plugin configuration settings.
Use the links at the top of the page to navigate between the Connection, Quote and Warehouse settings. Start with the Connection Settings.

Account NumberYour FedEx account number. If you don’t have one please contact FedEx to obtain one.
Production PasswordThe password FedEx emailed to you as a result of completing Step 4 of these instructions..
Meter NumberThe Meter Number obtained as a result of completing Step 4 of these instructions.
Authentication KeyThe Authentication Key obtained as a result of completing Step 4 of these instructions.
Plugin License KeyThe plugin license key is issued by Eniture Technology to registered users only. If you don’t have a plugin license key, click the link to the right of this field to obtain one.

The plugin’s License Key will be tied to a subscription. The Trial Plan will give you 15 days of free access to the Basic Plan. Two other plans are available; the Standard Plan and the Advanced Plan. The features associated with each plan are listed on the Features tab of this web page. Each plan is available for a monthly or yearly subscription rate. To manage your License Key, including which plan is associated with it, see the section titled Managing your license. at the end of this User’s Guide.

When you’re done save your connection settings and then test them by clicking on the Test Connection button at the bottom of the page. A message will display at the top of the page letting you know if the plugin succeeded in establishing a connection to the FedEx servers. If you receive an error, confirm the values you entered and try again. Be particularly attentive to capitalization. Most of the information you enter on this page is case sensitive.

6. Quote Settings

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If you don’t have visibility to the plugin’s navigation menu, select Settings from the WooCommerce menu.

woocommerce_settings

Click on the FedEx tab to gain access to the plugin configuration settings. Using the links at the top of the page, select Quote Settings.

FedEx Small Package Quotes Quote Settings

Quote Service OptionsPlace checkmarks next to the FedEx services you want displayed in your shopping cart at checkout. Selected services will be displayed only if the destination is included in a corresponding shipping zone and the service is offered to that zone. Check the FedEx service guide or FedEx.com for a description of its services.

Beneath each service is a markup field. You can enter a dollar amount (e.g. 5.00) or percentage (e.g. 3.5%) in the field if you’d like to mark up the rate returned for that service. You can also enter a negative value if you want to mark down the rate. Later in the Quote Settings there is a general Handling Fee / Mark Up field that will be applied to all returned rate estimates. The service level markups are applied before the general setting.

FedEx One Rate services require that FedEx has authorized your account to use the One Rate program.

FedEx SmartPost quotes will only be presented as an option during checkout when: 1) FedEx has it enabled on your account; 2) It is enabled in the Quote Settings; 3) The packaging solution for the order involves only one box; 4) No other service related restrictions are violated.

Delivery Estimate OptionsWhen enabled, your customers will see information about the estimated delivery time along side the quotes. You can elect to display the number of days the shipment will be in transit, or the estimated delivery date. The shipment date will be the date of the order, unless you are using the Order Cut Off Time or Shipment Offset Days feature to adjust the shipment date.
Order Cut Off TimeThe Standard Plan is required to use this feature. If you aren’t on the Standard Plan the words Standard Plan required will be displayed. Click on the Standard Plan required text to upgrade your plan and gain access to the feature.

This feature is only relevant if you have Show Delivery Estimates enabled. Enter the cut off time for orders.

When the plugin requests shipping quotes, it identifies a shipment date. The estimated delivery date is dependent on the ship date. The cut off time allows you postpone an order’s shipment date by one workday. Orders received before the cut off time are quoted using the order date as the ship date. Orders received after the cut off time use the next workday as the ship date. Workdays are Monday through Friday except for the public holidays on which FedEx does not provide pick up service.

When left blank, the order date will be the ship date. Orders received on weekends will use the next workday as the ship date.

Shipment Offset DaysThe Standard Plan is required to use this feature. If you aren’t on the Standard Plan the words Standard Plan required will be displayed. Click on the Standard Plan required text to upgrade your plan and gain access to the feature.

This feature is only relevant if you have Show Delivery Estimates enabled. Enter the number of days to offset the ship date.

When the plugin requests shipping quotes, it identifies a ship date. The estimated delivery date is dependent on the ship date. This setting allows you to postpone the ship date by a specified number of workdays.

Example 1
If an order is received before the Order Cut Off Time on the 5th of the month and the Shipment Offset Days is set to 2 days, then the ship date will be the 7th day of the month (assuming the 5th, 6th and 7th are all business days).

Example 2
If an order is received after the Order Cut Off Time on the 5th of the month and the Shipment Offset Days is set to 2 days, then the ship date will be the 8th day of the month (assuming the 5th, 6th and 7th are all business days).

Workdays are Monday through Friday except for the public holidays on which FedEx does not provide pick up service.

What days do you ship orders?The Standard Plan is required to use this feature. If you aren’t on the Standard Plan the words Standard Plan required will be displayed. Click on the Standard Plan required text to upgrade your plan and gain access to the feature.

This feature is only relevant if you have Show Delivery Estimates enabled. Enter the cut off time for orders.

Identify the days of the week on which you ship orders. The ship date used for the rate request will be modified accordingly, which may affect the expected delivery date.

Ground transit time restrictionsThe Advanced Plan is required to use this feature. If you aren’t on the Advanced Plan the words Advanced plan required will be displayed. Click on the Advanced plan required text to upgrade your plan and gain access to the feature.

This feature is commonly used by merchants who sell perishable products and need to prevent Ground service from displaying as an option when the shipment transit time exceeds a certain number of days.

In the box provided, enter the maximum number days your products can be in transit. Leave blank to disable this feature.

Pick the option to Restrict by the carrier’s in transit days metric to apply the rule based on the carrier’s in transit days estimate. Carriers identify the in transit days as business days. Choose this option if you hold orders until a ship date occurs upon which the order can be shipped and not be delayed by weekends or holidays.

Pick the option to Restrict by the calendar days in transit if you want to include weekends and holidays when determining if Ground service will be displayed. Choose this option if you always ship orders at the first opportunity to do so.

FedEx RatesChoose if you want to retrieve FedEx list rates, or rates that reflect your negotiated discount.
Always quote as residential deliveryWhen checked, the quotes returned quotes will include the residential delivery fee.
Auto-detect residential addressesThrough the use of an addon plugin titled Residential Address Detection, Ship To addresses are checked against database records from the USPS. When the address is identified as residential, the residential delivery fee is included in the rate estimates. If the message “Click here to add the Residential Address Detection module.” is present, then the addon plugin is not installed. Click on the link to install it if you’d like to use this feature. (Learn more)
Auto-renewDisplays only if the Residential Address Detection plugin is installed.
Choose a plan that best meets your needs. The credit card associated with quote plugin license will be billed immediately and the plan will become your current plan. Your choice will be retained for the auto-renew option. You can change your auto-renew selection at any time. Plans automatically renew at the end of every monthly billing cycle or upon the depletion of the current plan. To prevent a renewal, choose Disable from the list of options.
Current planDisplays only if the Residential Address Detection plugin is installed.
Displays information about the current plan and the start and end dates of the current subscription period.
Current usageDisplays only if the Residential Address Detection plugin is installed.
Displays information about the consumption of the current plan. The date shown is the UTC timestamp of the last time a residential address detection event occured.
Suspend useDisplays only if the Residential Address Detection plugin is installed.
Checking this box temporarily suspends the Residential Address Detection plugin. It does not permanently disable it and if the current monthly billing cycle expires, a new plan will be activated. To disable the plugin, deactivate it or choose Disable from the Auto-renew drop down.
Default unconfirmed address types to:Displays only if the Residential Address Detection plugin is installed.
Select Residential or Commercial. In rare cases the plugin my be unable to confirm the address type. This occurs when a match for the address can’t be found in the USPS database. Invalid addresses are the most common reason for this. In extremely rare cases an address may be valid, but the match found in the USPS database has a low confidence metric. Choose how you want addresses treated in these cases.
Use my standard box sizesThrough the use of an addon plugin titled Standard Box Sizes, you can define your standard box sizes which the plugin will use to identify the optimal packaging solution. The result is hyper-accurate shipping rate estimates. The packaging solution is saved as a step-by-step graphical illustration which is accessed from the Order Details page. If the message “Click here to add the Standard Box Sizes module.” is present, then the add on plugin is not installed. Click on the link to install it if you’d like to use this feature, or click (Learn more) to find out more information on this feature. If you have a Box Sizes option in the plugin navigation links, then you already have the add on plugin installed. Refer to Step 8 for instructions.
Only quote ground service for hazardous materials shipmentsThe Standard Plan or higher is required to use this feature. If you aren’t on the Standard Plan or higher the words Standard plan required will be displayed. Click on the Standard plan required text to upgrade your plan and gain access to the feature.

Check this box if you only want ground service quoted in the event that one or more of the products in the shopping cart is identified as hazardous material.

Ground Hazardous Material FeeThe Standard Plan or higher is required to use this feature. If you aren’t on the Standard Plan or higher the words Standard plan required will be displayed. Click on the Standard plan required text to upgrade your plan and gain access to the feature.

Enter in the amount that should be added to the ground rate estimate in the event that one or more of the products in the shopping cart is identified as hazardous material. The fee will only be added once per shipment.

Air Hazardous Material FeeThe Standard Plan or higher is required to use this feature. If you aren’t on the Standard Plan or higher the words Standard plan required will be displayed. Click on the Standard plan required text to upgrade your plan and gain access to the feature.

Enter in the amount that should be added to the air service estimates in the event that one or more of the products in the shopping cart is identified as hazardous material. The fee will only be added once per shipment. A special agreement/contract may be required to use air services to ship hazardous materials.

Handling Fee / Mark UpIncreases the amount of each returned quote by a specified amount prior to displaying it/them in the shopping cart. The number entered will be interpreted as dollars and cents unless it is followed by a % sign. For example, entering 5.00 will cause $5.00 to be added to the quotes. Entering 5.00% will cause each quote to be multiplied by 1.05 (= 1 + 5%).
Allow other plugins to show quotes(Yes|No) Permit or prevent the display of shipping rates from other plugins.
Checkout options if the plugin fails to return a rateChoose how you want the cart to behave if the plugin fails to return shipping rates. You can allow the customer to complete the transaction, or prevent the customer from continuing. The text area below each option allows you to customize the message that will display in the cart.

7. Define Warehouse and Drop Ship Locations

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If you don’t have visibility to the plugin’s navigation menu, select Settings from the WooCommerce menu.

woocommerce_settings

Click on the FedEx tab to gain access to the plugin configuration settings. Using the links at the top of the page, select Warehouses.

Click the Add button in the appropriate sections to add warehouse and drop ship locations. On the Basic Plan you can define one warehouse and multiple drop ship locations. To define multiple warehouse locations you must be on the Standard Plan or higher.

Warehouses should have a complete inventory of all products not otherwise identified as drop shipped items. If you have more than one warehouse defined, the warehouse closest to the shopper will be used to retrieve shipping rate estimates. You should define at least one warehouse, even if all of your products are drop shipped. This insures that quotes will be returned in the event the drop ship location was overlooked when the product entry was created.

Drop ship locations usually represent vendors that supply items that you don’t inventory. These items are shipped directly to your customer on your behalf. When an order includes drop shipped items the shopping cart will display a single figure for the shipping rate estimate that is equal to the sum of the cheapest option for each shipment required to fulfill the order.

7a. In-store pick up settings

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The Advanced Plan is required to use this feature. If you aren’t on the Advanced Plan the words Advanced plan required will appear adjacent to the settings header, and the fields associated with the feature will be inaccessible.

In-store pick up can be offered as an option in the checkout process based the shopper’s postal code or proximity. It will only be offered if the feature is enabled and only one stocking location (warehouse or drop ship location) is involved in providing a quote. The settings for In-store pick up are visible on the page used to add or edit a warehouse or drop ship location.

Enable in-store pick upCheck the box to enable the in-store pick up feature.
Offer if address is within (miles)The distance in miles within which you’d like to offer in-store pick up. The distance is route miles (driving distance). Leave blank if you don’t want to use distance to determine if in-store pick up should be offered. If both distance and postal codes are used as evaluation criteria, in-store pick up will display if either is satisfied.
Offer if postal code matchesThe postal codes to which you’d like to offer in-store pick up. Enter only the five digit ZIP Code for US addresses. Leave blank if you don’t want to use postal codes to determine if in-store pick up should be offered. If both distance and postal codes are used as evaluation criteria, in-store pick up will display if either is satisfied.
Checkout descriptionThe description to use to identify the option in the checkout process. The most obvious candidate is In-store pick up, but you can make it anything you’d like.

7b. Local delivery settings

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The Advanced Plan is required to use this feature. If you aren’t on the Advanced Plan the words Advanced plan required will appear adjacent to the settings header, and the fields associated with the feature will be inaccessible.

Local delivery can be offered as an option in the checkout process based the shopper’s postal code or proximity. It will only be offered if the feature is enabled and only one stocking location (warehouse or drop ship location) is involved in providing a quote. Local delivery can display as a free option or have a charge associated with it. Other shipping options provided by the app can be suppressed when local delivery is to be offered. The settings for Local delivery are visible on the page used to add or edit a warehouse or drop ship location.

Enable local deliveryCheck the box to enable the local delivery feature.
Offer if address is within (miles)The distance in miles within which you’d like to offer local delivery. The distance is route miles (driving distance). Leave blank if you don’t want to use distance to determine if local delivery should be offered. If both distance and postal codes are used as evaluation criteria, local delivery will display if either is satisfied.
Offer if postal code matchesThe postal codes to which you’d like to offer local delivery. Enter only the five digit ZIP Code for US addresses. Leave blank if you don’t want to use postal codes to determine if local delivery should be offered. If both distance and postal codes are used as evaluation criteria, local delivery will display if either is satisfied.
Checkout descriptionThe description to use to identify the option in the checkout process. The most obvious candidate is Local delivery, but you can make it anything you’d like.
Local delivery feeEnter the amount to charge for local delivery. Leave blank to offer local delivery for free.
Suppress other ratesCheck the box to show only the option for local delivery when the criteria for doing so (distance or postal code) is met. Leave unchecked to have local delivery offered in addition to the shipping options normally displayed by the app.

8. Enter your boxes

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The Standard Box Sizes plugin is an optional add-on plugin that will allow you to receive hyper-accurate shipping rate estimates. The plugin is required for flat rate shipping services, such as FedEx One Rate. With the Standard Box Sizes plugin installed, you can identify:

  1. The sizes of the boxes you inventory.
  2. The rotational property of items that can be packed in a box with other items.
  3. Items that ship as their own package (Can’t be packed in a box with other items).
  4. Items pre-packaged to ship in more than one box.

When items in the cart can be packaged together, the plugin will identify the best box(es) to use for the order and send the packaging solution to the carrier when requesting rates. The packaging solution is saved as a step-by-step graphical illustration which you can access from the Order Details page. Use the step-by-step instructions to pack the order exactly as it was quoted.

Illustration of a packaging solution

If you elect not to use the Standard Box Sizes add-on plugin, a free built-in algorithm will be used to identify a packaging solution for the order. The built-in algorithm will create as large of a box as needed (but within the carrier’s service guidelines) to accommodate all of the items in the cart. The built-in algorithm will be sufficient for some merchants, particularly those whose shipping charges are not affected by dimensional weight rules.

Dimensional weight is an extremely important factor when calculating rates for parcel services. Have a clear understanding of the topic when deciding whether or not to use the Standard Box Sizes add-on plugin. (Learn more about dimensional weight)

If you have the Standard Box Sizes plugin installed, Box Sizes will appear as an option in the plugin navigation menu. If it doesn’t and you want to use this feature, go to the Standard Box Sizes product page where you can learn more and download the plugin installation file.

WooCommerce Standard Box Sizes Menu

8a. Identify your standard box sizes

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If you don’t have visibility to the plugin’s navigation menu, select Settings from the WooCommerce menu.

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Click on the FedEx tab to gain access to the plugin configuration settings. Using the links at the top of the page, select Box Sizes.

Box sizes settings

Below is an excerpt from the Standard Box Sizes User’s Guide to assist you with populating the associated settings.

Auto-renewChoose a plan that best meets your needs. The credit card associated with quote plugin license will be billed immediately and the plan will become your current plan. Your choice will be retained for the auto-renew option. You can change your auto-renew selection at any time. Plans automatically renew at the end of every monthly billing cycle or upon the depletion of the current plan. To prevent a renewal, choose Disable from the list of options.
Current planDisplays information about the current plan and the start and end dates of the current subscription period.
Current usageDisplays information about the consumption of the current plan. The date shown is the UTC timestamp of the last time a packaging solution was identified.

The current plan is decremented only when the packaging algorithm is used to identify a packaging solution using your list of standard box sizes. The packaging algorithm is not used (and therefore the current plan is not charged) for items that have the setting Ships as own package or This item ships as multiple packages enabled. These settings appear on the Product > Shipping page.

Suspend useChecking this box temporarily suspends the Standard Box Sizes plugin. It does not permanently disable the feature and if the current monthly billing cycle expires, a new plan will be activated. To disable the plugin, deactivate it or choose Disable from the Auto-renew drop down.

To add a box, click the Add Box button. A popup will display prompting you for the following information about the box:

NicknameEnter a nickname for the box. The nickname will be used to identify the box in the graphical illustration of the packaging solution.
Box TypeChoose a box type from the drop-down list. Choose Merchant defined box for boxes you purchase from a supplier like Uline. If the box came from a carrier (e.g., FedEx, UPS, USPS), choose the entry that most accurately describes it. Packaging solutions that use carrier sourced boxes are available only for the services offered by that carrier. Boxes intended for specific service offerings, such as flat rate shipping, are restricted to those services.
LengthThe length of the box in inches.
WidthThe width of the box in inches.
HeightThe height of the box in inches.
Max WeightThe maximum weight the box is rated to contain, entered as pounds.
Box WeightThe weight of the box in pounds.
Box FeeEnter the amount you want to charge, if any, for the box when it is used in the packaging solution. The amount will be included in the shipping quote.
AvailableCheck this box to make it available for the packaging solution calculations.

8b. Items that ship as multiple packages

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When you install the Standard Box Sizes plugin, a setting is added to the Product > Shipping page to allow you to indicate that the item ships as multiple packages. When you enable the setting, the item will appear on the Box Sizes page in the Items that ship as multiple packages section.

Items That Ship As Multiple Packages

To add a box, click the Add Box button. A popup will display prompting you for the following information about the box:

QuantityEnter the number of boxes there are of this size.
NicknameEnter a nickname for the box. The nickname will be used to identify the box in the graphical illustration of the packaging solution.
LengthThe length of the box in inches.
WidthThe width of the box in inches.
HeightThe height of the box in inches.
WeightThe weight of the box in pounds.

If you also have one of Eniture Technology’s LTL Freight Quotes plugins installed, it will use the Freight Class and Weight entered on the Product Shipping Parameters page when an LTL freight quote will be returned. However, if the Freight Class is set to Density Based (and the Item ships as multiple packages setting is enabled), then a freight class for the item will be calculated using the weight and dimensions of the boxes entered here.

9. Enable the Plugin (WooCommerce 3.0 or later only)

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Select Settings from the WooCommerce menu.