Trinet Small Package Quotes

Small Package Quotes

Trinet Edition for WooCommerce

The Trinet Small Package Quotes app retrieves your negotiated parcel rates, takes action on them according to the app settings, and displays the results as shipping options in the Shopify checkout process. Trinet Transportation is headquartered in Quebec, Canada, and provides a variety of logistic services including small package brokerage, less-than-truckload (LTL) and truckload freight. If you don’t have a Trinet account number, contact them by phone (Canada: 514-694-2626 | US: 888-620-1770), or register online.

Basic Plan

Live negotiated rates displayed in the cart and checkout page.

Supported origins: Canada, United States

Supported destinations: All destinations FedEx or Purolator provides service to.

Select which services to present to your shoppers.

Mark up individual FedEx services by dollar amount or percentage.

Option to always include the residential delivery fee.

Identify one warehouse and multiple drop ship locations.

Compatible with the Residential Address Detection plugin which automatically includes the residential address delivery fee when the Ship To address is a residence. (US addresses only.)

Use the optional Standard Box Sizes feature to retrieve hyper-accurate rate estimates supported by step-by-step graphic illustrations of the packaging solution.

Support for individual items that ship as multiple packages. (Requires use of the optional Standard Box Sizes feature)

Embed a handling charge in the displayed rates to recover the cost of packaging materials or other shipping related expenses.

Works intelligently with Eniture Technology’s LTL Freight Quotes plugins to identify when orders should be quoted as parcel shipments and when they should be quoted as LTL freight shipments.

Standard Plan

Everything in the Basic Plan, plus…

Define multiple warehouses.

The warehouse closest to the shopper is used as the shipment origin to keep shipping costs low and delivery times fast.

Support for products that ship as hazardous material.

Specify an order cut off time and have it reflected in the estimated delivery date.

Extend estimated delivery dates to account for lead times in manufacturing and/or fulfillment.

Identify the days of the week you ship orders and have it reflected in the estimated delivery date.

Advanced Plan

Everything in the Standard Plan, plus…

Use transit time to limit when Ground service is offered.

Offer in-store pick up based on the shopper’s ZIP code or distance to the warehouse.

Offer local delivery based on the shopper’s ZIP code or distance to the warehouse.

Identify a charge for local delivery.

Current version: 1.0.0


WooCommerce 3.0 or newer.

A Trinet Transportation account number..

A username and password to Trinet Express, Trinet’s online shipping system.


How do I get a license key for the plugin?

You must register your installation of the plugin, regardless of whether you are taking advantage of the trial period or purchased a license outright. At the conclusion of the registration process an email will be sent to you that will include the license key. You can also login to using the username and password you created during the registration process and retrieve the license key from the My Licenses tab.

How do I change my plugin license from the trial version to one of the paid subscriptions?

Login to and navigate to the My Licenses tab. There you will be able to manage the licensing of all of your Eniture Technology plugins. Refer to the Documentation tab on this page for more thorough instructions.

How do I install the plugin on another website?

The plugin has a single site license. To use it on another website you will need to purchase an additional license. If you want to change the website with which the plugin is registered, login to and navigate to the My Licenses tab. There you will be able to change the domain name that is associated with the license key.

Do I have to purchase a second license for my staging or development site?

No. Each license allows you to identify one domain for your production environment and one domain for your staging or development environment. The rate estimates returned in the staging environment will have the word “Sandbox” appended to them.

Why isn’t the plugin working on my other website?

If you can successfully test the plugin from the Connection page (WooCommerce > Settings > Unishippers > Connections) then you have one or more of the following licensing issues: 1) You are using the license key on more than one domain. The licenses are for single sites. You will need to purchase an additional license. 2) Your trial period has expired. 3) Your current license has expired and we have been unable to process your form of payment to renew it. Login to and go to the My Licenses tab to resolve any of these issues.

Why are the quotes I receive on my website different than what I’m paying for postage?

The quoted rates will match the amount you pay for postage provided the same shipping parameters are used. If they differ, examine the product weight and dimensions you have entered into your website. Consider making changes as needed. Remember that the weight of packaging materials is included in the weight of the shipment and that your use of box size may also have an impact on the shipment’s billable weight.

Why do I sometimes get a message that a shipping rate estimate couldn’t be provided?

There are several possibilities:

FedEx has restrictions on a shipment’s maximum weight, length and girth which your shipment may have exceeded.

There wasn’t enough information about the weight or dimensions for the products in the shopping cart to retrieve a shipping rate estimate.

The city entered for the shipping address may not be valid for the postal code entered. A valid City+State+Postal Code combination is required to retrieve a rate estimate. Contact us by phone (404-369-0680) or email ( to inquire about solutions to this problem.

The Trinet web service isn’t operational.

Your subscription to the application has expired because payment could not be processed.

There is an issue with the Eniture Technology servers.

There is an issue with your server(s).

Installation & User’s Guide

If you are taking advantage of a trial subscription, the plugin will stop working when the trial period ends. Be sure to read the Manage Your License section to learn how to upgrade your subscription.


Setting up the plugin consists of the following steps:

Other information contained in this guide:

1. Download the Installation File

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Select a subscription package. You will be presented with a registration form. The email address and password you enter will serve as your credentials to Use these to gain access to your customer dashboard where you can download the plugin installation file, manage your licenses and update your payment information. When you download the plugin installation file, be sure to save it to a familiar location. You will need to navigate to the file during the installation process.

Note: If you obtained the plugin installation file from the WordPress Plugin Directory, you still need to select a subscription package and complete the registration form.

2. Install the Plugin Application File

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Login to the WordPress dashboard as the website administrator.

In the left sidebar, hover your mouse over the Plugins menu to display the sub-menu options.

Select Add New from the sub-menu options. The Add Plugins page will load.

At the top of the Add Plugins page, click on the Upload Plugin button.


Controls will appear in the middle of page that will allow you to chose and install the plugin application. Choose the Choose File button, navigate to the location where you saved the installation file and select it.


Click the Install Now button.

WordPress will display information about the installation progress at the bottom of the page. The plugin has been installed once the message Plugin installed successfully is displayed.

3. Activate the Plugin

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Once the plugin has been installed, it must be activated. If you are still on the same page that you were on at the end of Step 2, you can click the Activate Plugin link on the bottom of the page.