This USPS shipping calculator for WooCommerce is awesome! Your online shoppers can choose from services like First Class Mail, Priority Mail, and Retail Ground. Do you ship internationally? No problem! The plugin also quotes USPS international shipping services.
Offer your customers flat rate shipping by installing our Standard Box Sizes plugin. Identify the USPS flat rate boxes you use and let the plugin do all the work! It will offer USPS Priority Mail Flat Rate shipping options for US domestic and international orders. The plugin will tell you which flat rate box is the most cost effective. And it will give you step-by-step illustrations on how to pack the order.
The plugin works seamlessly with Eniture Technology’s plugins for parcel and LTL freight carriers.
Basic Plan
Live negotiated rates displayed in the cart and checkout page.
Supported origins: United States
Supported destinations: Any country to which the USPS provides service.
Provides quotes for APO, DPO and FPO addresses.
Choose which USPS services to offer to your shoppers, including Priority Mail Flat Rate service.
Identify one warehouse and multiple drop ship locations.
Compatible with the Standard Box Sizes plugin for hyper-accurate rate estimates supported by step-by-step graphic illustrations of the packaging solution.
Embed a handling charge in the displayed rates to recover the cost of packaging materials or other shipping related expenses.
Works intelligently with Eniture Technology’s LTL Freight Quotes plugins to identify when orders should be quoted as parcel shipments and when they should be quoted as LTL freight shipments.
Standard Plan
Define multiple warehouses.
The warehouse closest to the shopper is used as the shipment origin to keep shipping costs low and delivery times fast.
Option for quotes to include the Declared Value (Insurance) premium.
Advanced Plan
Offer in-store pick up based on the shopper’s ZIP code or distance to the warehouse.
Offer local delivery based on the shopper’s ZIP code or distance to the warehouse.
Identify a charge for local delivery.
Current version: 1.0.1
Requirements
WooCommerce 5.7 or newer.
A license from Eniture Technology.
FAQ’S
How do I get a license key for the plugin?
You must register your installation of the plugin, regardless of whether you are taking advantage of the trial period or purchased a license outright. At the conclusion of the registration process an email will be sent to you that will include the license key. You can also login to eniture.com using the username and password you created during the registration process and retrieve the license key from the My Licenses tab.
How do I change my plugin license from the trial version to one of the paid subscriptions?
Login to eniture.com and navigate to the My Licenses tab. There you will be able to manage the licensing of all of your Eniture Technology plugins. Refer to the Documentation tab on this page for more thorough instructions.
How do I install the plugin on another website?
The plugin has a single site license. To use it on another website you will need to purchase an additional license. If you want to change the website with which the plugin is registered, login to eniture.com and navigate to the My Licenses tab. There you will be able to change the domain name that is associated with the license key.
Do I have to purchase a second license for my staging or development site?
No. Each license allows you to identify one domain for your production environment and one domain for your staging or development environment. The rate estimates returned in the staging environment will have the word “Sandbox” appended to them.
Why isn’t the plugin working on my other website?
If you can successfully test the plugin from the Connection page (WooCommerce > Settings > USPS > Connections) then you have one or more of the following licensing issues: 1) You are using the license key on more than one domain. The licenses are for single sites. You will need to purchase an additional license. 2) Your trial period has expired. 3) Your current license has expired and we have been unable to process your form of payment to renew it. Login to eniture.com and go to the My Licenses tab to resolve any of these issues.
Why are the quotes I receive on my website different than what I’m paying for postage?
The quoted rates will match the amount you pay for postage provided the same shipping parameters are used. If they differ, examine the product weight and dimensions you have entered into your website. Consider making changes as needed. Remember that the weight of packaging materials is included in the weight of the shipment and that your use of box size may also have an impact on the shipment’s billable weight.
Why do I sometimes get a message that a shipping rate estimate couldn’t be provided?
There are several possibilities:
USPS has restrictions on a shipment’s maximum weight, length and girth which your shipment may have exceeded.
There wasn’t enough information about the weight or dimensions for the products in the shopping cart to retrieve a shipping rate estimate.
The city entered for the shipping address may not be valid for the postal code entered. A valid City+State+Postal Code combination is required to retrieve a rate estimate. Contact us by phone (404-369-0680) or email (support@eniture.com) to inquire about solutions to this problem.
The USPS web service isn’t operational.
Your subscription to the application has expired because payment could not be processed.
There is an issue with the Eniture Technology servers.
There is an issue with your server(s).
Installation & User’s Guide
If you are taking advantage of a trial subscription, the plugin will stop working when the trial period ends. Be sure to read the Managing Your Eniture API Key section to learn how to upgrade your subscription.
Overview
Setting up the plugin consists of the following steps:
Other information contained in this guide:
1. Download the Installation File |
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On the Features tab of this webpage (you’re currently on the Documentation tab) is a list of available subscription plans and a description of the features included in each one. Click on the green button associated with the plan you want to subscribe to. The image below shows where to click to sign up for a monthly subscription to the plugin’s Basic Plan. There is also a button for a free 15 day trial beneath the name of the plugin at the top of the page.
You will be presented with a registration form. The email address and password you enter will serve as your credentials to eniture.com. Use these to gain access to your customer dashboard where you can download the plugin installation file, manage your licenses and update your payment information. When you download the plugin installation file, be sure to save it to a familiar location. You will need to navigate to the file during the installation process.
2. Install the Plugin Application File |
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Login to the WordPress dashboard as the website administrator.
In the left sidebar, hover your mouse over the Plugins menu to display the sub-menu options.
Select Add New from the sub-menu options. The Add Plugins page will load.
At the top of the Add Plugins page, click on the Upload Plugin button.
Controls will appear in the middle of page that will allow you to chose and install the plugin application. Choose the Choose File button, navigate to the location where you saved the installation file and select it.
Click the Install Now button.
WordPress will display information about the installation progress at the bottom of the page. The plugin has been installed once the message Plugin installed successfully is displayed.
3. Activate the Plugin |
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Once the plugin has been installed, it must be activated. If you are still on the same page that you were on at the end of Step 2, you can click the Activate Plugin link on the bottom of the page.
If you’ve already navigated away from that page, select Installed Plugins from the Plugins menu.
Locate the Small Package Quotes – USPS Edition plugin on the list and click the Activate link.
4. Connection Settings |
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Select Settings from the WooCommerce menu.
Click on the USPS tab to gain access to the plugin configuration settings.
Use the links at the top of the page to navigate between the Connection, Quote and Warehouse settings. Start with the Connection Settings.
| Eniture API Key | Enter the API Key you obtained from Eniture Technology. If you don’t have one, click the link to the right of this field to obtain one.
Related documents:
How To Obtain Your Eniture API Key |
The Eniture API Key will be tied to a subscription. The Trial Plan will give you 15 days of free access to the Basic Plan. Two other plans are available; the Standard Plan and the Advanced Plan. The features associated with each plan are listed on the Features tab of this web page. Each plan is available for a monthly or yearly subscription rate. To manage your Eniture API Key, including which plan is associated with it, see the section titled Managing your Eniture API Keys at the end of this User’s Guide.
When you’re done save your connection settings and then test them by clicking on the Test Connection button at the bottom of the page. A message will display at the top of the page letting you know if the plugin succeeded in establishing a connection to the USPS servers. If you receive an error, confirm Plugin License Key you entered and try again. Be particularly attentive to capitalization. The information you enter on this page is case sensitive.
5. Quote Settings |
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If you don’t have visibility to the plugin’s navigation menu, select Settings from the WooCommerce menu.
Click on the USPS tab to gain access to the plugin configuration settings. Using the links at the top of the page, select Quote Settings.
| Rate tier | Select the option that represents the pricing you have available with the USPS. |
| Quote Service Options | Place checkmarks next to the USPS domestic and international services you want to display in your shopping cart at checkout. For a description of the services go to the US Postal Service website. |
| Don’t sort shipping methods by price | By default, the plugin will display all returned shipping quotes (including those coming from other plugins / shipping methods) by price in ascending order. You can disable this behavior by checking this box. If you do, shipping quotes from each shipping method will be ordered as they appear in the Woocommerce > Settings > Shipping > Shipping Zone. |
| Handling Fee / Mark Up | Increases the amount of each returned quote by a specified amount prior to displaying it/them in the shopping cart. The number entered will be interpreted as dollars and cents unless it is followed by a % sign. For example, entering 5.00 will cause $5.00 to be added to the quotes. Entering 5.00% will cause each quote to be multiplied by 1.05 (= 1 + 5%).
Note: The plugin has four settings that can be used to mark up shipping quotes. They are applied to shipping quotes in the following order: 1) Product-specific Mark Up (Product settings); 2) Location-specific Handling Fee / Mark Up (Warehouse settings); 3) Service-specific Mark Up (Quote settings); and 4) General Handling Fee / Mark Up (Quote settings).
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| Enable Logs | Enable the checkbox to have API transactions logged on the Logs page. The plugin’s navigation will only display an entry for Logs when this setting is enabled. The page will contain as many as 25 of the most recent transactions. |
| Show WooCommerce Shipping Options (Yes|No) | Permit or prevent the display of shipping rates from other plugins. |
| Checkout options if the plugin fails to return a rate | Choose how you want the cart to behave if the plugin fails to return shipping rates. You can allow the customer to complete the transaction, or prevent the customer from continuing. The text area below each option allows you to customize the message that will display in the cart. |
6. Define Warehouse and Drop Ship Locations |
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If you don’t have visibility to the plugin’s navigation menu, select Settings from the WooCommerce menu.
Click on the USPS tab to gain access to the plugin configuration settings. Using the links at the top of the page, select Warehouses.
Click the Add button in the appropriate sections to add warehouse and drop ship locations. On the Basic Plan you can define one warehouse and multiple drop ship locations. To define multiple warehouse locations you must be on the Standard Plan or higher.
Warehouses should have a complete inventory of all products not otherwise identified as drop shipped items. If you have more than one warehouse defined, the warehouse closest to the shopper will be used to retrieve shipping rate estimates. You should define at least one warehouse, even if all of your products are drop shipped. This insures that quotes will be returned in the event the drop ship location was overlooked when the product entry was created.
Drop ship locations usually represent vendors that supply items that you don’t inventory. These items are shipped directly to your customer on your behalf. When an order includes drop shipped items the shopping cart will display a single figure for the shipping rate estimate that is equal to the sum of the cheapest option for each shipment required to fulfill the order.
| Steet Address | Optional. Enter the street address for the location. This will be displayed along with the city, state, and postal code when the setting for in-store pick up is enabled. |
| ZIP | Enter the postal code for the location. Enter only the five digit ZIP Code for US addresses. |
| City | The plugin will attempt to prefill the City based on the postal code. Edit it if the prefilled value is incorrect. |
| State | The plugin will attempt to prefill the State based on the postal code. Edit it if the prefilled value is incorrect. |
| Country | The plugin will attempt to prefill the Country based on the postal code. Edit it if the prefilled value is incorrect. Use only the two character standardized country code. |
| Handling Fee / Mark Up | Increases the amount of the quotes received for this location by a specified amount prior to displaying it/them in the shopping cart. The number entered will be interpreted as dollars and cents unless it is followed by a % sign. For example, entering 5.00 will cause $5.00 to be added to the quotes. Entering 5.00% will cause each quote to be multiplied by 1.05 (= 1 + 5%).
Note: The plugin has four settings that can be used to mark up shipping quotes. They are applied to shipping quotes in the following order: 1) Product-specific Mark Up (Product settings); 2) Location-specific Handling Fee / Mark Up (Warehouse settings); 3) Service-specific Mark Up (Quote settings); and 4) General Handling Fee / Mark Up (Quote settings).
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6a. In-store pick up settings |
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The Advanced Plan is required to use this feature. If you aren’t on the Advanced Plan the words Advanced plan required will appear adjacent to the settings header, and the fields associated with the feature will be inaccessible.
In-store pick up can be offered as an option in the checkout process based the shopper’s postal code or proximity. It will only be offered if the feature is enabled and only one stocking location (warehouse or drop ship location) is involved in providing a quote. The settings for In-store pick up are visible on the page used to add or edit a warehouse or drop ship location.
| Enable in-store pick up | Check the box to enable the in-store pick up feature. |
| Offer if address is within (miles) | The distance in miles within which you’d like to offer in-store pick up. The distance is route miles (driving distance). Leave blank if you don’t want to use distance to determine if in-store pick up should be offered. If both distance and postal codes are used as evaluation criteria, in-store pick up will display if either is satisfied. |
| Offer if postal code matches | The postal codes to which you’d like to offer in-store pick up. Enter only the five digit ZIP Code for US addresses. Leave blank if you don’t want to use postal codes to determine if in-store pick up should be offered. If both distance and postal codes are used as evaluation criteria, in-store pick up will display if either is satisfied. |
| Checkout description | The description to use to identify the option in the checkout process. The most obvious candidate is In-store pick up, but you can make it anything you’d like. |
6b. Local delivery settings |
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The Advanced Plan is required to use this feature. If you aren’t on the Advanced Plan the words Advanced plan required will appear adjacent to the settings header, and the fields associated with the feature will be inaccessible.
Local delivery can be offered as an option in the checkout process based the shopper’s postal code or proximity. It will only be offered if the feature is enabled and only one stocking location (warehouse or drop ship location) is involved in providing a quote. Local delivery can display as a free option or have a charge associated with it. Other shipping options provided by the app can be suppressed when local delivery is to be offered. The settings for Local delivery are visible on the page used to add or edit a warehouse or drop ship location.
| Enable local delivery | Check the box to enable the local delivery feature. |
| Offer if address is within (miles) | The distance in miles within which you’d like to offer local delivery. The distance is route miles (driving distance). Leave blank if you don’t want to use distance to determine if local delivery should be offered. If both distance and postal codes are used as evaluation criteria, local delivery will display if either is satisfied. |
| Offer if postal code matches | The postal codes to which you’d like to offer local delivery. Enter only the five digit ZIP Code for US addresses. Leave blank if you don’t want to use postal codes to determine if local delivery should be offered. If both distance and postal codes are used as evaluation criteria, local delivery will display if either is satisfied. |
| Checkout description | The description to use to identify the option in the checkout process. The most obvious candidate is Local delivery, but you can make it anything you’d like. |
| Local delivery fee | Enter the amount to charge for local delivery. Leave blank to offer local delivery for free. |
| Suppress other rates | Check the box to show only the option for local delivery when the criteria for doing so (distance or postal code) is met. Leave unchecked to have local delivery offered in addition to the shipping options normally displayed by the app. |
7. Shipping Rules |
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Shipping Rules provide an opportunity to modify the results the plugin will display to visitors. This feature is optional so don’t feel compelled to create a shipping rule unless your store’s requirements necessitate it.
To introduce a rule, click the Add Rule button. Complete the form using the instructions below. Click the Save button afterward to implement the rule.
| Rule Name | Enter a name for the rule. The name is for your convenience. It will not be seen by your customers. |
| Type | Select the rule type. The following options are available:
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| Apply to | Cart Choose this option if you want the shipping rule to apply to the entire Cart. Shipment
Choose this option if you want the shipping rule to apply only to individual shipments. For example, the app is capable of combining shipping quotes from multiple ship-from locations. If you want the rule to apply only to the shipments that meet the rule filter(s), then choose this option. If you want the rule to apply to all the shipments if any of the shipments satisfy the rule filter(s), then choose the option for Cart. |
| When the Type is “Hide Methods” | No other settings apply to this rule type. If the rule filter is met and it applies to the “Cart”, then the app will not present shipping quotes during checkout. If the rule filter is met and it applies to the “Shipment”, then the quotes for the shipment will not contribute to the sum of the shipping rates retrieved for the other ship-from locations. |
| Filters | Filter Name Enter a name for the filters you want to implement. The name is for your convenience. It will not be seen by your customers. Filter by weight
Enable the checkbox if you want to use the weight of the cart as a criteria for the application of the rule. Enter the range for the weight in the From and To fields. The value entered in the From field will be included in the criteria. The value entered in the To field will be excluded from the criteria. If you enter “From 100” “To 150”, then a Cart with a total weight of 100 LBS will trigger the rule while a Cart with a total weight of 150 LBS will not. Consider the “To” field as the “Up to” value. Filter by price
Enable the checkbox if you want to use the price of the cart as a criteria for the application of the rule. Enter the range for the price in the From and To fields. The value entered in the From field will be included in the criteria. The value entered in the To field will be excluded from the criteria. If you enter “From 100” “To 150”, then a Cart with a total price of $100 will trigger the rule while a Cart with a total price of $150 will not. Consider the “To” field as the “Up to” value. Filter by quantity
Enable the checkbox if you want to use the quantity of items in the cart as a criteria for the application of the rule. Enter the range for the quantity in the From and To fields. The value entered in the From field will be included in the criteria. The value entered in the To field will be excluded from the criteria. If you enter “From 10” “To 20”, then a Cart containing 10 items will trigger the rule while a Cart with 20 items will not. Consider the “To” field as the “Up to” value. Filter by vendor
Enter the vendor name. The value entered must be an exact match for what you have entered on the Shopify Product Detail page in the Product Organization > Vendor field. Separate multiple entries with a comma. Filter by product tag
Enter the product tag. The value entered must be an exact match for what you have entered in the Product Tag widget on the Edit Product page. Separate multiple entries with a comma. Available
Enable this checkbox if you want the rule to be applied. Disable it if you want to keep the rule settings for future use, but you don’t want to actively apply it. |
8. Enter standard box sizes |
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If your operation uses standard box sizes for fulfillment, you can achieve hyper-accurate shipping rate estimates by utilizing the Standard Box Sizes add-on plugin. It also enables the use of flat rate shipping services, such as Priority Mail Flat Rate.
The plugin will identify the best box(es) to use for the order and include the packaging solution when requesting rates from the carrier. The packaging solution is saved as a step-by-step graphical illustration which you can access from the Order Details page. Use the step-by-step instructions to pack the order exactly as it was quoted.
If you have the Standard Box Sizes plugin installed, Box Sizes will appear as an option in the plugin navigation menu. If it doesn’t and you want to use this feature, go to the Standard Box Sizes product page where you can learn more and download the plugin installation file.
If you elect not to use the Standard Box Sizes plugin, or it is disabled, the app will identify a packaging solution for the order using a free built in algorithm that calculates virtual box sizes that are within the carrier’s service guidelines. The built in algorithm will be sufficient for some merchants, particularly those whose shipping charges are not affected by dimensional weight rules.
Dimensional weight is an extremely important factor when calculating rates for parcel services. Have a clear understanding of the topic when deciding whether or not to use the Standard Box Sizes plugin. (Learn more about dimensional weight)
If you don’t have visibility to the plugin’s navigation menu, select Settings from the WooCommerce menu.
Click on the USPS tab to gain access to the plugin configuration settings. Using the links at the top of the page, select Box Sizes.
Below is an excerpt from the Standard Box Sizes User’s Guide to assist you with populating the associated settings.
| Auto-renew | Choose a plan that best meets your needs. The plugin comes with a free 15 day trial, or 100 transactions, which ever comes first. After the trial expires, the credit card associated with quote plugin license will be billed and the plan selected will become your current plan. Your selection will be retained for the auto-renew option. You can change your auto-renew selection at any time. Plans automatically renew at the end of every monthly billing cycle or upon the depletion of the current plan. To prevent a renewal, choose Disable from the list of options. |
| Current plan | Displays information about the current plan and the start and end dates of the current subscription period. |
| Current usage | Displays information about the consumption of the current plan. The date shown is the UTC timestamp of the last time a packaging solution was identified.
The current plan is decremented only when the packaging algorithm is used to identify a packaging solution using your list of standard box sizes. The packaging algorithm is not used (and therefore the current plan is not charged) for items that have the setting Ships as own package or This item ships as multiple packages enabled. These settings appear on the Product > Shipping page. |
| Suspend use | Checking this box temporarily suspends the Standard Box Sizes plugin. It does not permanently disable the feature and if the current monthly billing cycle expires, a new plan will be activated. To disable the plugin, deactivate it or choose Disable from the Auto-renew drop down. |
| Optimization mode | The packaging algorithm arrives at a solution by prioritizing whether to minimize the amount of empty space in the packages (e.g. boxes) or by minimizing the number of packages in the shipment. For example, the packaging solution may yield two boxes with 5% of empty space when space utilization is prioritized, or one larger box with 20% of empty space if the number of packages is prioritized.
Maximize space utilization
Choose this option if you want the packaging algorithm to prioritize space utilization when arriving at a packaging solution. Minimize the number of packages
Choose this option if you want the packaging algorithm to prioritize the number of packages (fewer is better) when arriving at a packaging solution. |
To add a box, click the Add Box button. A popup will display prompting you for the following information about the box:
| Nickname | Enter a nickname for the box. The nickname will be used to identify the box in the graphical illustration of the packaging solution. |
| Box Type | Choose a box type from the drop-down list. Choose Merchant defined box for boxes you purchase from a supplier like Uline. If the box came from a carrier (e.g., FedEx, UPS, USPS), choose the entry that most accurately describes it. Packaging solutions that use carrier sourced boxes are available only for the services offered by that carrier. Boxes intended for specific service offerings, such as flat rate shipping, are restricted to those services. |
| Interior Length | The interior length of the box in inches. |
| Interior Width | The interior width of the box in inches. |
| Interior Height | The interior height of the box in inches. |
| Exterior Length | The length of the box in inches. |
| Exterior Width | The width of the box in inches. |
| Exterior Height | The height of the box in inches. |
| Max Weight | The maximum amount the box is allowed to weigh, entered as pounds. This includes the weight of the box. |
| Box Weight | The weight of the box in pounds. |
| Box Fee | Enter the amount you want to charge, if any, for the box when it is used in the packaging solution. The amount will be included in the shipping quote. |
| Box Use | Universally available for use Select this option if the box can be used to package any product product in the product catalog, as long as the product will fit in the box. For use only with specific products
Select this option if the box should be considered only for specific products. Product Tags
This setting is relevant only when the setting For use only with specific products is enabled. Enter the product tags that will be used to identify the products for which the box will be considered. |
| Available | Check this box to make it available for the packaging solution calculations. |
9. Enable the Plugin (WooCommerce 3.0 or later only) |
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Select Settings from the WooCommerce menu.
Click on the Shipping tab and select the option for Shipping Zones.
The shipping method needs to be added to a shipping zone. If an appropriate shipping zone isn’t already defined, click the Add shipping zone button and define one. If the correct one already exists, move your mouse pointer over the name of the zone to reveal the Edit link and click on it.
Now add the shipping method to the zone. Click on the Add shipping method button…
…select the USPS option from the drop down list of shipping methods…
…and click on the Add shipping method button.
Repeat this process for each shipping zone you want to the app to return quotes for. You should test each zone to make sure the geography defined by the shipping zone is supported by the app.
The app will return rates for the following types of shipments:
- – US domestic shipments
- – Shipments from the US to countries to which the USPS provides service.
- – Shipments from the US to PO Boxes.
- – Shipments from the US to APO (Army Post Office), DPO (Diplomatic Post Office) and FPO (Fleet Post Office).
10. Product Settings |
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The products you intend to sell and ship should have their shipping weight and dimensions recorded. Your shipping rate is based on the billable weight of the shipment, which is equal to the greater of the shipment’s actual weight or dimensional weight. The omission of weight or dimensions, or inaccuracies in the values of either, will impact the accuracy of the shipping rates displayed in the shopping cart. To learn more about determining the billable weight of a shipment refer to this year’s service guidelines at usps.com.
To record the weight and dimensions of a product, navigate to your product list in the WordPress Dashboard by selecting Products from the Products menu.
Select the product you want to update. Once you’re on the Edit Product page, locate the Product Data region and click on the Shipping option to access the product’s shipping characteristics.
| Weight | Enter the weight of the product in pounds. |
| Dimensions | Enter the dimensions of the product in inches. |
| Shipping Class | If you have the Small Package Quotes plugin installed and you wish the product quoted as shipping parcel, select the No shipping class option.
If you have the LTL Freight Quotes plugin installed and you wish the product quoted as shipping LTL freight, select the LTL Freight option. |
| Freight Classification | This option will only be visible if the LTL Freight Quotes plugin is installed.
Select the freight class for the product from the list of options. If you utilize both small package (parcel) and LTL freight shipping methods, you should identify the freight class for all products, even those that normally ship small package (parcel). The last option in the list of freight classifications is Density Based. In most cases this is an industry accepted alternative for identifying the freight class of an item or shipment. Validate the returned quotes if using this setting. There are exceptions in the NMFC Freight Classification Directory that can render the density calculator results invalid for particular commodities. To be used successfully the product must have its weight and dimensions populated in the Shipping sub-panel. |
| Enable Drop Ship Location | This option will only be visible if there are drop ship locations defined. Refer to step 6: Define Warehouse and Drop Ship Locations for instructions on how to define drop ship locations.
Check this box if this product ships from a drop ship location. |
| Drop Ship Location | This option will only be visible if there are drop ship locations defined. Refer to step 6. Define Warehouse and Drop Ship Locations for instruction on how to define drop ship locations.
If the product is drop shipped, select the drop ship location from the list of options. |
| Allow vertical rotation | This option will only be visible if Standard Box Sizes plugin is installed. Refer to step 7. Enter standard box sizes for instructions on how to identify your box sizes.
Enabling this setting allows the item to be rotated while identifying a packaging solution involving standard box sizes. This setting provides the most flexibility for arriving at a packaging solution. |
| Ship as own package | This option will only be visible if Standard Box Sizes plugin is installed. Refer to step 7. Enter standard box sizes for instructions on how to identify your box sizes.
Enabling this setting prevents the item from being combined with other items into one of the standard box sizes. The item will be included in the shipment as its own package with the weight and dimensions specified. |
| Mark Up | Increases the amount of the shipping quotes received when this item is in the Cart. The number entered will be interpreted as dollars and cents unless it is followed by a % sign. For example, entering 5.00 will cause $5.00 to be added to the quotes. Entering 5.00% will cause the mark up to be calculated as a percentage of the product’s price.
Note: The plugin has four settings that can be used to mark up shipping quotes. They are applied to shipping quotes in the following order: 1) Product-specific Mark Up (Product settings); 2) Location-specific Handling Fee / Mark Up (Warehouse settings); 3) Service-specific Mark Up (Quote settings); and 4) General Handling Fee / Mark Up (Quote settings).
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| Hazardous Material | The Standard Plan or higher is required to use this feature. If you aren’t on the Standard Plan or higher the words Standard plan required will be displayed.
Check this checkbox if this item must be identified as hazardous material. If so, when the item is included in the cart, the hazardous material fee identified in the quote settings will be added to the rate estimate. |
| Insure this item | The Standard Plan or higher is required to use this feature. If you aren’t on the Standard Plan or higher the words Standard plan required will be displayed.
Enable this setting to have the carrier’s declared value insurance premium included in the shipping quotes when this item is in the cart. |
If your product is a Variable Product, be sure to set the weight and dimensions for each product variation on the Variations page.
When you are done click the Update button located in the Publish widget located at the top right of the page.
Logs. |
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The Quote Settings page contains the Enable Logs setting. When enabled, the plugin’s navigation will include a link to the Logs page. Up to 25 of the most recent transactions will appear on the Logs page. The Response column shows the outcome of each transaction. Click on a transaction’s response result to view its details.
When viewing the transaction details, click on the “+” symbols to expand the level of detail and “–” to collapse it. A basic understanding of Application Programming Interfaces (APIs) will be useful when viewing the logs.
What Your Customer Sees |
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To facilitate the successful conclusion of an online purchase the plugin always attempts to return an estimate of the shipping charges. If multiple products are in the shopping cart and some are missing weight, dimensions or both, the plugin will use what is available to obtain the shipping rate estimates. For example, if you have two products in the shopping cart and the first has weight and dimensions and the second doesn’t, the shipping rate estimate will be based solely on the first product. The plugin will fail to return rate estimates if none of the products in the shopping cart have a weight or dimensions. Shipping rate estimates will be increasingly inaccurate the more omissions there are to the weight and dimensions of products in the shopping cart.
The shopping cart won’t display shipping rate estimates the first time the shopper views the shopping cart because it isn’t aware of the ship to address. The user will be prompted to click on the Calculate Shipping Cost link to provide this information.
| Appearance of shopping cart when viewed by a shopper who is not logged in to the website. | Appearance of the shopping cart after the user clicks on the Calculate Shipping link. |
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After the user provides the ship to information, the shopping cart will display the shipping rate estimates based on the settings entered in the plugin.
| Appearance of shopping cart when viewed immediately after the ship to information is provided. Not all of the available USPS service options shown. | |
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If the plugin is unable to display shipping rate estimates, the shopper will be directed to call in for a quote. Typical reasons why quotes may not be displayed include: 1) Insufficient data on the products in the shopping cart, such as weight or dimensions; 2) Invalid credentials due to a password change, an expired license, or a suspended FedEx account; 3) An invalid or incomplete ship to address was provided; or 4) The carrier’s web service is not operational.
| Appearance of shopping cart when the plugin is unable to display shipping rate estimates. | |
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What you see. |
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The plugin populates shipping related information in the Additional Order Details widget on the Order Details page. The content of the widget falls into two categories: 1) Shipment Origin & Services; and 2) Shipment Content.
Shipment Origin & Services
This information block will identify the shipment origin, the selected carrier service and a list of any additional services (such as residential delivery) associated with the shipment. A separate Shipment Origin & Services information block will appear for each shipping location that will participate in fulfilling the order. This is particularly useful for stores with multiple warehouses and drop ship locations.
Shipment Content
A Shipment Content information block is presented beneath each Shipment Origin & Services information block. It identifies the products that were quoted as shipping from the location.
Managing Your Eniture API Key |
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You can manage your Eniture API Key by signing into eniture.com with the email address and password you entered when you registered for the plugin. After you sign in, My Account will be added to the navigation menu. Click on it to access the Dashboard for your account.
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