LTL Freight Quotes for Magento - Fedex Edition

LTL Freight Quotes

Fedex Edition for Magento 2.x

The Fedex LTL Freight Quotes extension retrieves your negotiated LTL freight rates, takes action on them according to the extension’s settings, and displays the results as shipping options in the Magento cart and checkout page. Fedex Freight is the freight operating unit of Fedex (NYSE: FDX) and is headquartered in Memphis, Tennessee. Fedex Freight is the largest LTL carrier in the United States. It offers a variety of LTL freight services throughout the United States and Canada, and to Mexico, Puerto Rico, and the U.S. Virgin Islands. If you don’t have a Fedex Freight account number, contact them at 800-463-3339, or register online.

Basic Plan

Live negotiated carrier rates returned to the checkout process.

Supported origins: Canada, United States.

Supported destinations: Canada, United States.

Customize the text used to label quotes displayed to shoppers.

Elect to display the carrier’s transit time with the rate estimate.

Option to always include the residential delivery fee.

Compatible with the Residential Address Detection plugin which automatically includes the residential address delivery fee when the Ship To address is a residence.

Option to always include the lift gate delivery fee.

Additional options for lift gate delivery are enabled with the installation of the Residential Address Detection plugin.

Assign products a freight class, weight and optionally dimensions.

Identify one warehouse and multiple drop ship locations.

Embed a handling charge in the displayed rates to recover the cost of packaging materials or other shipping related expenses.

Dynamic presentation of parcel and LTL freight rates with the installation of compatible apps from Eniture Technology.

Standard Plan

Everything in the Basic Plan, plus…

Define multiple warehouses.

The warehouse closest to the shopper is used as the shipment origin to keep shipping costs low and delivery times fast.

Support for products that ship as hazardous material.

Advanced Plan

Everything in the Standard Plan, plus…

Offer in-store pick up based on the shopper’s ZIP code or distance to the warehouse.

Offer local delivery based on the shopper’s ZIP code or distance to the warehouse.

Identify a charge for local delivery.

Hold At Terminal – Offer an option to have the order held at the local delivery terminal which will be cheaper for customers who would otherwise pay for lift gate delivery and/or residential delivery.

Current version: 1.0.0

Requirements

An installation of Magento CE (Version 2.x).

A Fedex billing account number.

A Fedex shipper account number. This is particular to Fedex freight enabled accounts. It may or may not be the same as your billing account number.

Your username and password to fedex.com.

Your Fedex API Authentication Key.

FAQ’S

How do I get a Fedex Freight account number?

Call Fedex at 800-463-3339, or register online.

Where do I find my Fedex username and password?

Contact Fedex Freight customer service (800-463-3339) or the Fedex account manager assigned to your account.

How do I get a license key for the extension?

You must register your installation of the extension, regardless of whether you are taking advantage of the trial period or purchased a license outright. At the conclusion of the registration process an email will be sent to you that will include the license key. You can also login to eniture.com using the username and password you created during the registration process and retrieve the license key from the My Licenses tab.

How do I change my extension license from the trial version to one of the paid subscriptions?

Login to eniture.com and navigate to the My Licenses tab. There you will be able to manage the licensing of all of your Eniture Technology extensions. Refer to the Documentation tab on this page for more thorough instructions.

How do I install the extension on another website?

The extension has a single site license. To use it on another website you’ll need to purchase an additional license. If you want to change the website to which the extension is registered, login to eniture.com and navigate to the My Licenses tab. There you’ll be able to change the domain name that is associated with the license key.

Do I have to purchase a second license for my staging or development site?

No. Each license allows you to identify one domain for your production environment and one domain for your staging or development environment. The rate estimates returned in the staging environment will have the word “Sandbox” appended to them.

Why isn’t the extension working on my other website?

If you can successfully test your credentials from the Connection Settings page (Stores > Configuration > Eniture – Fedex LTL Freight Quotes > Connection Settings) then you have one or more of the following licensing issues: 1) You are using the license key on more than one domain. The licenses are for single sites. You will need to purchase an additional license. 2) Your trial period has expired. 3) Your current license has expired and we have been unable to process your form of payment to renew it. Login to eniture.com and go to the My Licenses tab to resolve any of these issues.

Why are the shipment charges I received on the invoice from Fedex Freight different than what was quoted by the app?

Common reasons include a difference in the quoted versus billed shipment parameters (weight, dimensions, freight class), or additional services (such as residential delivery) were required. Compare the details of the invoice to the shipping settings on the products included in the shipment. Consider making changes as needed. Remember that the weight of the packing materials is included in the billable weight for the shipment. If you are unable to reconcile the differences call Fedex Freight customer service (800-463-3339) for assistance.

Why do I sometimes get a message that a shipping rate estimate couldn’t be provided?

There are several possibilities:

The most common reason is that one or more of the products in the shopping cart did not have its shipment parameters (weight, dimensions, freight class) adequately populated. Check the settings for the products on the order and make corrections as necessary.

The city entered for the shipping address may not be valid for the postal code entered. A valid City+State+Postal Code combination is required to retrieve a rate estimate.

Your shipment exceeded constraining parameters of Fedex’s web service.

The Fedex web service isn’t operational.

Your Fedex account has been suspended or cancelled.

There is an issue with the Eniture Technology servers.

Your subscription to the extension has expired because payment could not be processed.

There is an issue your server.

How do I determine the freight class for my product(s)?

The easiest thing to do is to contact your Fedex Freight representative and ask for assistance. However, the official source is the National Motor Freight Classification (NMFC) directory maintained by the National Motor Freight Transportation Agency (NMFTA.org). You can purchase a hard copy of the directory or obtain an online subscription to it from their web site.

How does the density calculator work?

The density calculator will calculate a freight class by performing a calculation using the product weight and dimensions as inputs. In most cases the returned freight class will match the product’s (commodity’s) freight class as recorded in the National Motor Freight Classification (NMFC) directory. However, this is not always true and in the event there are differences, the freight class recorded in the National Motor Freight Classification (NMFC) directory takes precedence. An incorrectly identified freight class can result in unexpected shipping charges and even fees. You are solely responsible for accurately identifying the correct freight class for your products. If you need help doing this, contact your Fedex Freight representative for assistance.

User’s Guide

If you are taking advantage of a trial subscription, the module will stop working when the trial period ends. Be sure to read the Manage Your License section to learn how to upgrade your subscription.

Overview

1. Pre-installation Preparations

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Before installing the module, make sure you’ve made the following preparations:

2. Register for the module License Key

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Select a subscription package. Use the button at the top of the page to begin a free trial, or the buttons on the Features tab to begin a paid subscription. You’ll be presented with a registration form. The email address and password you enter will serve as your credentials to eniture.com.  You’ll use these to gain access to the customer dashboard where you can download the module installation file, manage your license, and update your payment information.

If you’re starting with the free trial, you’ll receive a verification email. You must complete the verification step described in the email before you can access the customer dashboard. You’ll have immediate access to the customer dashboard if you choose to start with one of the paid subscriptions.

You’ll receive an email containing your license key. The license key will work for one production site and one staging site. You entered th