Live negotiated carrier rates returned to the checkout process.
Supported origins: United States.
Supported destinations: United States.
Three Rating Options: Cheapest, Cheapest Options and Average.
Customize the text used to label quotes displayed to shoppers. (Cheapest and Average methods only.)
Elect to display the carrier’s transit time with the rate estimate. (Cheapest and Cheapest Options methods only.)
Option to always include the residential delivery fee.
Compatible with the Residential Address Detection plugin which automatically includes the residential address delivery fee when the Ship To address is a residence.
Option to always include the lift gate delivery fee.
Additional options for lift gate delivery are enabled with the installation of the Residential Address Detection plugin.
Assign products a freight class, weight and optionally dimensions.
Identify one warehouse and multiple drop ship locations.
Embed a handling charge in the displayed rates to recover the cost of packaging materials or other shipping related expenses.
Dynamic presentation of parcel and LTL freight rates with the installation of compatible apps from Eniture Technology.
Everything in the Basic Plan, plus…
Define multiple warehouses.
The warehouse closest to the shopper is used as the shipment origin to keep shipping costs low and delivery times fast.
Support for products that ship as hazardous material.
Everything in the Standard Plan, plus…
Offer in-store pick up based on the shopper’s ZIP code or distance to the warehouse.
Offer local delivery based on the shopper’s ZIP code or distance to the warehouse.
Identify a charge for local delivery.
Support for products that can be nested when shipped, such as garbage cans. The freight class for nested products is identified using the built in freight class calculator.
How do I get this application?
This application can be downloaded from this website after selecting a subscription package. It will also be available from Magento Connect, Magento’s online marketplace for extensions. If you download it from Magento Connect, you will still need to return to eniture.com to choose a subscription package and obtain a license key.
Will this work with Magento Enterprise Edition?
We have reports of companies using the extension successfully in Magento Enterprise. You can install a trial version and verify that it will work for you. Be advised though, we can not provide support for installations on Magento Enterprise Edition.
How do I get a Worldwide Express account number?
Worldwide Express is a US national franchise organization. Check your phone book for local listings or click here to access the new account request form.
Where do I find my Worldwide Express username and password?
Usernames and passwords to Worldwide Express’s online shipping system are issued by Worldwide Express. Contact the Worldwide Express office servicing your account to request them. If you don’t have a Worldwide Express account, click here to access the new account request form.
Where do I get my Worldwide Express authentication key?
You can can request an authentication key by logging into Worldwide Express’s online shipping system ( speedship.wwex.com ) and navigating to Services > Web Services. An authentication key will be emailed to you, usually within the hour.
How do I get a license key for this Magento extension?
You must register your installation of the extension, regardless of whether you are taking advantage of the trial period or purchased a license outright. At the conclusion of the registration process an email will be sent to you that will include the license key. You can also login to eniture.com using the username and password you created during the registration process and retrieve the license key from the My Licenses tab.
How do I change my license from the trial version to one of the paid subscriptions?
Login to eniture.com and navigate to the My Licenses tab. There you will be able to manage the licensing of all of your Eniture Technology extensions.
How do I install the extension on another website?
The extension has a single site license. To use it on another website you will need to purchase an additional license. If you want to change the website with which the extension is registered, login to eniture.com and navigate to the My Licenses tab. There you will be able to change the domain name that is associated with the license key.
Do I have to purchase a second license for my staging or development site?
No. Each license allows you to identify one domain for your production environment and one domain for your staging or development environment. The rate estimates returned in the staging environment will have the word “Sandbox” appended to them.
Why isn’t the extension working on my other website?
If you can successfully test your credentials using the Test Connection button (System > Configuration > Shipping Methods > Worldwide Express LTL Freight) then you have one or more of the following licensing issues: 1) You are using the license key on more than one domain. The licenses are for single sites. You will need to purchase an additional license. 2) Your trial period has expired. 3) Your current license has expired and we have been unable to process your form of payment to renew it. Login to eniture.com and go to the My Licenses tab to resolve any of these issues.
Why were the shipment charges I received on the invoice from Worldwide Express different than what was quoted by the application?
The rates will be the same if the shipment parameters used to obtain the quote are exactly the same as those that were used for the invoice. Compare the shipment parameters in the application with those on the invoice. Pay close attention to freight class, product weight, dimensions and various accessorial fees like residential delivery. Consider making changes as needed. Remember that the weight of packaging materials is included in the weight of the shipment and that your use of pallet or box size may have an impact on the shipment’s billable weight. If you are unable to reconcile the differences call your local Worldwide Express office for assistance.
What happens when my shopping cart contains products that ship LTL and products that would normally ship FedEx or UPS?
If the shopping cart contains one or more products tagged to ship LTL freight, all of the products in the shopping cart are assumed to ship LTL freight. To ensure the most accurate quote possible, make sure that every product has a weight and dimensions recorded.
What happens if I forget to identify a freight classification for a product?
In the absence of a freight class, the plugin will determine the freight classification using the density calculation method. To do so the products weight and dimensions must be recorded.
How do I find out what freight classification to use for my products?
Contact your local Worldwide Express office for assistance. You might also consider getting a subscription to ClassIT offered by the National Motor Freight Traffic Association (NMFTA). Visit them online at classit.nmfta.org.
Why do I sometimes get a message that a shipping rate estimate couldn’t be provided?
There are several possibilities:
There wasn’t enough information about the weight or dimensions for the products in the shopping cart to retrieve a shipping rate estimate.
The Worldwide Express web service isn’t operational.
Your Worldwide Express account has been suspended or cancelled.
Your subscription to the application has expired because payment could not be processed.
There is an issue with the Eniture Technology servers.
There is an issue with the server that hosts your installation of Magento.